Kepla-FSM

Kepla-FSM

KeplaCloud
Repair-CRM

Repair-CRM

E-Software
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About

Kepla-FSM is field service management software for equipment service teams that organize work around individual machines. Each unit can have a record for details such as make, model, serial number, warranty, owner, and location, with service history attached as the equipment moves between sites or owners. The product supports scheduling and dispatch, customer mapping, service contracts, preventive maintenance plans, quotes, service reports, customer signatures, and invoicing. An Android app is available for technicians. Its equipment-focused workflow serves HVAC and refrigeration companies, lab and medical equipment service providers, industrial equipment repair businesses, and appliance repair teams. Flat monthly plans range from Solo to Enterprise, with every feature included on every plan and no setup fees or add-on charges.

About

Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle. Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat. Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history. Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair. Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site. Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Equipment service businesses: HVAC and refrigeration, lab and medical equipment service, industrial equipment repair, appliance repair

Audience

Small repair shops—HVAC, plumbing, doors, CCTV—supercharging QuickBooks Online on-site for their Techs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$89/month
Flat monthly plans start at $89 per month. Plans range from Solo to Enterprise; every feature is included on every plan, with no setup fees or add-ons.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19 per user per month
$19 per month, for 1 user
$89 per month, for up to 5 users
$119 per month, for up to 10 users
$179 per month, for up to 20 users
$299 per month, for up to 50 users
No annual contract needed!
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • The software is simple and could be used very quickly. The introductory effort was minimal. The technicians were able to use the software very quickly and it helped them to plan the orders.
  • So many features for a service program. We can track exactly how much a job cost compared to revenue. The dispatching functionality is great, it's easy to see where your technicians are at any given time and schedule service calls. Customer support has been outstanding. I have had every question answered promptly and customizations made where we needed them.
  • The communication with the team was smooth and delivered our customization needs rapidly. Our overall efficiency grew with 25% overall, thanks to the digital work orders.
  • At my previous job I had to manually hand write the work orders for my technicians. Here, this is a huge advantage for us to do everything quicker and more easily. Also my techs can read my notes now
  • Great for scheduling bike-repairs daily. The booking portal helps us automate most of the scheduling.

Cons

  • Nothing. We were able to implement the software very quickly and have been very satisfied so far.
  • The mobile app is not very visually appeasing. You have to press a lot of buttons to edit and make changes to a WO. Support has been very good about customizing the buttons for us to make entering data easier. Dispatcher/Admin and service techs cannot be in the same WO at the same time. So sometimes the techs will get an error message when trying to edit a WO.
  • Invoicing needed some finishing touches, but the team delivered flawlessly.
  • Some stuffs still need to be done manually with some of our clients who demand a phone call, but that's just how it is.
  • N/A.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

KeplaCloud
Founded: 2026
United States
keplacloud.com/kepla-fsm

Company Information

E-Software
Founded: 2018
United States
repaircrm.app/trials/workorders4

Alternatives

SmartHVAC

SmartHVAC

Blynk

Alternatives

FieldEZ

FieldEZ

FieldEZ Technologies
2GO Mobile

2GO Mobile

2GO Mobile Solutions
FieldEx

FieldEx

Fieldex Pte. Ltd.

Categories

Categories

HVAC Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Not Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Google Calendar Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Zapier Not Supported

Integrations

Google Calendar Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Zapier Supported
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