Kaseya BMS vs. RangerMSP Comparison


Kaseya BMS Kaseya	RangerMSP	+	+
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About Kaseya BMS is a next-generation Professional Services Automation (PSA) software designed to boost productivity by simplifying IT service delivery and business operations. It provides a single console to manage ticketing, project and task management, billing, quoting, and remote support. With AI-powered tools for faster ticket resolution and integrated documentation, Kaseya BMS helps IT teams streamline workflows, improve collaboration, and deliver exceptional customer service efficiently.	About Affordable, On-Premise PSA Software for Small to Mid-Sized IT Services Providers and MSPs. RangerMSP makes running your IT services business easy, fast and secure. Focus on delivering great customer service, winning more sales and growing your business. RangerMSP is simple and intuitive. Installation is quick and you can be up and running in minutes! Minimal training is required, it just works. You will be surprised how much it will help you track and stay on top of things in a very short time. RangerMSP has been automating IT services businesses and managed services providers since 2004, and has evolved based on actual user feedback. This is how we have been shaping the software to be exactly what you need. All your data is stored on a server that you own – whether on premise or in the cloud. You can control the security level, have direct database access for external reporting and use our advanced API. The database is open and the data is yours. Forever.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Managed Service Providers (MSPs), IT departments, and technology service businesses seeking a comprehensive, AI-enhanced PSA solution to streamline IT operations, billing, and customer service	Audience Small to mid-sized IT service providers and MSPs
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $49.95 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Very easy deployment. So many add ons and other applications that could be deployed and ran through Kaseya. Ability to remote into client computers and even communicate with them while doing so. Cons Can't really think of too much that I didn't like about Kaseya. Used it every day and probably only used 30% of the features it had to offer.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Kaseya Founded: 2000 United States www.kaseya.com/products/psa-software/	Company Information RangerMSP Founded: 2004 Israel www.rangermsp.com
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Categories AI PSA Supported CRM Supported Help Desk Supported IT Management Supported IT Project Management Supported IT Service Supported MSP Supported Professional Services Automation Supported Project Management Supported RMM Supported Time and Expense Supported	Categories MSP Supported Professional Services Automation Supported
MSP Features Backup Management Not Supported Billing & Invoicing Supported CRM Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Not Supported Patch Management Not Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Not Supported Remote Systems Monitoring Not Supported Scheduling Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Supported CRM Supported Document Management Supported Portfolio Management Not Supported Project Management Supported Proposal Generation Not Supported Quote Management Not Supported Resource Management Supported Time & Expense Tracking Supported Show More Features CRM Features Calendar/Reminder System Supported Call Logging Not Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Supported License Management Not Supported Patch Management Not Supported Remote Access Not Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Not Supported IT Project Management Features Bug Tracking Not Supported Issue Management Not Supported Milestone Tracking Supported Percent-Complete Tracking Supported Portfolio Management Not Supported Prioritization Supported Product Roadmapping Supported Requirements Management Not Supported Resource Management Supported Status Tracking Supported Supports Agile Not Supported Supports Scrum Not Supported Task Management Supported Testing / QA Management Not Supported Time & Expense Tracking Supported IT Service Features Contract Management Supported Incident Management Not Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Supported Ticket Management Supported Project Management Features Agile Methodologies Supported Budget Management Supported Client Portal Supported Collaboration Tools Supported Cost-to-Completion Tracking Supported Customizable Templates Supported Gantt Charts Supported Idea Management Supported Kanban Board Supported Milestone Tracking Supported Portfolio Management Supported Resource Management Supported Time & Expense Tracking Supported Traditional Methodologies Supported Time and Expense Features Activity Tracking Supported Billable Hours Tracking Supported Billing Rate Management Supported Expense Tracking Supported Invoice Processing Supported Multiple Billing Rates Supported Project Tracking Supported Reimbursement Management Supported Time Tracking by Client Supported Time Tracking by Project Supported
Integrations IT Portal Supported QuickBooks Online Supported QuoteWerks Supported ScalePad Supported Simplesat Supported Barracuda PST Enterprise Supported Datto RMM Supported Domotz Supported HaloITSM Supported IT Glue Supported Kixie PowerCall & SMS Supported MyGlue Supported OnPage Supported ScalePad Lifecycle Manager Supported Strategy Overview Supported Strety Supported Xero Not Supported Zomentum Supported Show More Integrations View All 54 Integrations	Integrations IT Portal Supported QuickBooks Online Supported QuoteWerks Supported ScalePad Supported Simplesat Supported Barracuda PST Enterprise Not Supported Datto RMM Not Supported Domotz Not Supported HaloITSM Not Supported IT Glue Not Supported Kixie PowerCall & SMS Not Supported MyGlue Not Supported OnPage Not Supported ScalePad Lifecycle Manager Not Supported Strategy Overview Not Supported Strety Not Supported Xero Supported Zomentum Not Supported Show More Integrations View All 8 Integrations
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