KBPublisher

KBPublisher

Double Jade
PHPKB

PHPKB

Chadha Software Technologies
5.0 out of 5 stars
KBPublisher PHPKB

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KBPublisher:

About

KBPublisher is a fully-featured knowledge management software solution that improves workforce efficiency, resolves issues quickly, reduces call volume, and promotes better customer support. This web-based platform helps users share, publish, and manage articles, white papers, business processes, user manuals, FAQs, APIs, online help, and other types of information. Key features include mobile device access, powerful search, content editing, file attachments, article drafts, workflow approvals, and more.
PHPKB:

About

PHPKB IS A KNOWLEDGE MANAGEMENT SOFTWARE THAT ENABLES ORGANIZATIONS TO LOCATE, CAPTURE AND SHARE INFORMATION SEAMLESSLY WITH CUSTOMERS, EMPLOYEES, AND STAKEHOLDERS. PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easy. PHPKB provides a world-class authoring experience and can be customized to meet the needs of small to large-scale enterprises. It is the fastest, smartest way to share and manage your knowledge base content. Use it to share knowledge with others, publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, and any other type of information.
KBPublisher:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
PHPKB:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
KBPublisher:

Audience

Organizations wanting to improve staff productivity, promote faster training time, enhance business efficiency, and reduce call volume can take advantage of KBPublisher.
PHPKB:

Audience

All types of businesses
KBPublisher:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
PHPKB:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
KBPublisher:

API

Offers API Not Supported
PHPKB:

API

Offers API Supported
KBPublisher:

Screenshots and Videos

PHPKB:

Screenshots and Videos

KBPublisher:

Pricing

$19.00/month
Pricing depends on the number of staff user licenses you need.
Individual License - $198.00
5 License Pack - $498.00
10 License Pack - $798.00
20 License Pack - $1298.00
30 License Pack - $1798.00
Unlimited Site License - $2998
Free Version Not Supported
Free Trial Supported
PHPKB:

Pricing

$25/month
$5/user (admin/agent) account
Free Version Not Supported
Free Trial Supported
KBPublisher:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
PHPKB:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
PHPKB:

Pros & Cons from Real Users

Pros

  • PHPKB is a very solid and reliable knowledge base management platform. Some important features are publishing workflow, document versioning with comparison and rollback, real-time dashboards, and knowledge base analytics to get clear visibility on what’s going on with the knowledge base.

Cons

  • There is nothing in particular that I would like to highlight as a negative point.
KBPublisher:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
PHPKB:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
KBPublisher:

Company Information

Double Jade
Founded: 2008
United States
www.kbpublisher.com
PHPKB:

Company Information

Chadha Software Technologies
Founded: 2004
India
www.phpkb.com
KBPublisher:

Alternatives

PHPKB

PHPKB

Chadha Software Technologies
5.0 out of 5 stars
PHPKB:

Alternatives

KBPublisher:
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Helpie

Helpie WP
PHPKB:
Document360

Document360

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4.9 out of 5 stars
KBPublisher:
PHPKB:
Theum

Theum

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KBPublisher:
PHPKB:
KBPublisher:
ProProfs Knowledge Base

ProProfs Knowledge Base

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PHPKB:
KBPublisher:

Categories

Corporate Wiki Supported
PHPKB:

Categories

KBPublisher:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
PHPKB:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
KBPublisher:

Integrations

Facebook Supported
Google Analytics Not Supported
LDAP Not Supported
Wufoo Not Supported
Zendesk Not Supported
PHPKB:

Integrations

Facebook Not Supported
Google Analytics Supported
LDAP Supported
Wufoo Supported
Zendesk Supported
KBPublisher:
Claim KBPublisher and update features and information
Claim KBPublisher and update features and information
PHPKB:
Claim PHPKB and update features and information
Claim PHPKB and update features and information