K9 Activity Tracking SystemEden Consulting Group
|
ObserveCTICacti
|
|||||
Related Products
|
||||||
About
Supervisors can manage file submissions and request follow-up reports as needed. Our Incident report system provides for nationwide suspect search and sharing of information. Bite ratio by demographics reports allow you to confront false accusations of abuse. Our training records management includes features to assist identifying training issues, and also features our TATS system designed to enhance detection dog training routines. Training collaboration allows you to share training setups with your entire team and even other agencies during group training. The complete system functions on any operating system and can be used on any Smartphone in the field, on your unit laptop or MDT, in your home or at the office. The system features key logging with audit trail capability for enhanced security.
|
About
ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings are categorized and stored for later playback directly from your PC, remote location, web or any touchtone telephone. Supervisors have access to multiple sites from their PC and can control auditing from a single location within the enterprise. ObserveCTI™ also provides your contact center supervisors the ability to perform audits on agents using a fully integrated auditing tool. Agents are audited and scored based on your specific criteria defined by your business. With a click of a mouse, the supervisor can listen and audit the recorded calls and screens, simultaneously. At the end of the session the supervisor can make comments, save or forward the audit to the agent or management for review.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Law Enforcement solution for communities
|
Audience
Call centers and contact centers looking for a Telephony solution
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$196 per year
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationEden Consulting Group
www.kats.ca
|
Company InformationCacti
www.cacticom.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Law Enforcement Features
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
|
Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
|
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|