Sprinklr SocialSprinklr
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Related Products
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About
Social Inbox for Collaborative Teams. Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Your days of logging in and out, over and over again, are over! Manage all customer engagement in real time in one place, speeding up the customer support process. With a single click, quickly respond to direct messages, mentions, reviews and comments on Juphy's dashboard. The biggest problem that delays customer support is the poor internal communication. Communicating via email delays ticket resolution time by an average of 4 hours. Collaborate on tickets with a collaborative tool like Slack. Create your support team, set up permissions, assign and chat in real time on incoming messages or tickets.
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About
Sprinklr Social is an enterprise-grade, AI-powered social media management platform that lets teams manage every aspect of their social presence across 30+ social and messaging channels from a single, unified solution, bringing together social listening, publishing, engagement, campaign management, automation, sentiment, and audience analytics, and governance into one workflow. It provides a centralized content calendar and tools to plan, create, schedule, and optimize posts with AI recommendations on timing, hashtags, tone, and performance; monitor conversations, sentiment shifts, and trends across networks in real time; and automate engagement and inbound triage to act quickly on customer messages, mentions, and customer-care interactions. Sprinklr unifies data, insights, and actions so social teams can collaborate efficiently, enforce brand compliance with automated workflows and approvals, and turn social interactions into meaningful business impact for marketing, sales, etc.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and brands of all sizes that want to engage customers on social media
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Audience
Large enterprises, global brands, and cross-functional teams that need a unified, AI-powered platform to plan, publish, engage, analyze, and govern social media at scale across dozens of channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$39 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationJuphy
Founded: 2018
Turkey
www.juphy.com
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Company InformationSprinklr
Founded: 2009
United States
www.sprinklr.com/products/social-media-management/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Social Media Management Features
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
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Integrations
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Facebook
Gemini Enterprise Agent Platform
Google Analytics
Sitecore
Slack
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Integrations
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Facebook
Gemini Enterprise Agent Platform
Google Analytics
Sitecore
Slack
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