JobWatch

JobWatch

Orbital Solutions
YourRadar

YourRadar

Kobelt Development
5.0 out of 5 stars
JobWatch YourRadar

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JobWatch:

About

JobWatch’s fully integrated CRM connects all your customer data, providing you with a rich and integrated picture of each and every account, contact, site and contract. It makes life easy for your back office team who are able to access customer information and histories in an instant. This means fast and efficient handling of calls, new job booking and tracking of all calls, tasks and activities against each customer account. JobWatch lets you manage all your contracts with ease. Create unlimited job types, specific to individual customers and including their agreed rates for labour, parts, delivery and travel time. That means accurate billing and invoicing, protecting your revenues and ensuring customer satisfaction. JobWatch CRM provides a detailed history for every customer account with instant access to calls, tasks and activities as well as jobs, invoices and other documents such as completed job cards.
YourRadar:

About

YourRadar is a cloud-based, fully customizable workforce management software that improves the efficiency and profitability of small service businesses. Owners, managers, and dispatchers all have been appointed with the difficult task of organizing and scheduling the different tasks or jobs of workforce employees. It is on them to ensure that everything is running smoothly, yet at the same time be prepared for the unexpected. An important aspect of this is ensuring they have the right tools to mitigate the time spent on mundane tasks and fixing problems. By creating job completion estimates the person in charge of scheduling will know whether or not an employee is close to being over or under of their completion time. Instead of that employee being late for their next appointment, the scheduler will be able to see in real time who else is available and how far away they are from another job. This means less phone calls and more effective action.
JobWatch:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
YourRadar:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
JobWatch:

Audience

Companies that need a mobile workforce management system
YourRadar:

Audience

A field management software solution. YourRadar offers commercial and residential service businesses an all-in-one solution to automate their business processes.
JobWatch:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
YourRadar:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
JobWatch:

API

Offers API Not Supported
YourRadar:

API

Offers API Not Supported
JobWatch:

Screenshots and Videos

YourRadar:

Screenshots and Videos

JobWatch:

Pricing

$35 per user per month
Free Version Not Supported
Free Trial Not Supported
YourRadar:

Pricing

$25.00/month/user
Free Version Not Supported
Free Trial Supported
JobWatch:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
YourRadar:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
YourRadar:

Pros & Cons from Real Users

Pros

  • YourRadar packs a lot into a clean interface. Technician dashboards, job timers, and location tracking all function smoothly. Performance across both Android and iOS is solid. I especially like how fast it syncs data between the web and mobile platforms.
  • The auto-dispatch logic and calendar based interface are well designed. The backend has enough flexibility to manage technician tiers, job categories and even subcontractor access.
  • YourRadar provides rock-solid performance, even as our team size increased. Its cloud-based design allows team members to stay connected in the field, while reporting and job history functions remain clear and reliable.
  • The system scales seamlessly with team growth, maintaining strong performance even as demands increase. Its cloud-based structure ensures easy access from any location with internet, making it ideal for field teams. Reporting and job history tracking are accurate and consistent.
  • The system scales seamlessly with team growth. Being cloud-based, it's accessible anywhere with an internet connection. Reporting and job history tracking are reliable and very useful.

Cons

  • A few advanced features (like automated escalations) require extra setup. Not a deal-breaker, but a bit of a learning curve for smaller teams.
  • The reporting tools lack custom export templates. Would also like SSO integration support in the future.
  • Reporting options are somewhat rigid, and exporting lacks the flexibility required for more complex use cases.
  • Reporting customization is limited at this time. The filters and export formats could be more flexible to support deeper data analysis.
  • Reporting customization is currently limited and could use more flexible filters and export options.
JobWatch:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported
YourRadar:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
JobWatch:

Company Information

Orbital Solutions
Australia
www.orbitalsolutions.com.au
YourRadar:

Company Information

Kobelt Development
Canada
www.yourradar.net
JobWatch:

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JobWatch:

Categories

YourRadar:

Categories

JobWatch:

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported
YourRadar:

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
JobWatch:

Integrations

QuickBooks Desktop Premier Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
SAGE Not Supported
YourRadar:

Integrations

QuickBooks Desktop Premier Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
SAGE Supported
JobWatch:
Claim JobWatch and update features and information
Claim JobWatch and update features and information
YourRadar:
Claim YourRadar and update features and information
Claim YourRadar and update features and information