JRNI vs. TablesReady Comparison


JRNI	TablesReady Table's Ready, LLC	+	+
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About JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com	About Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.	Audience Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Quotes upon request. There are a number of elements that comprise pricing including users, locations, integrations etc. Free Version Not Supported Free Trial Not Supported	Pricing $59/month Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.4 / 5 design 4.4 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain. Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all! This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly. This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system. The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service. Cons Wish I could set up alerts to notify me when a schedule isn't loaded. Asks for phone number first. Most guests want to give you name first. As an admin, it would be nice to have an administration console for all locations in one login. The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it. Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information JRNI Founded: 2009 United Kingdom www.jrni.com	Company Information Table's Ready, LLC Founded: 2011 United States www.tablesready.com/
Alternatives Waitwhile	Alternatives EGS CALCMENU Web EGS Enggist & Grandjean Software
Coconut Software Coconut Software Corporation	NextMe
MakePlans	Waitly Arisota Software
Qmatic Experience Cloud Qmatic	Bzz Bzz Order Tracking Limited
WaitWell View All	HostConcepts JTECH View All
Categories Appointment Scheduling Supported Customer Experience Supported Queue Management Supported Scheduling Supported Visitor Management Supported	Categories Appointment Reminder Supported Appointment Scheduling Supported Queue Management Supported Reservations Supported Restaurant Management Supported Restaurant Reservations Supported Waitlist Supported
Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Not Supported Group Scheduling Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Not Supported Recurring Appointments Supported Room Booking Management Not Supported Queue Management Features Appointment Scheduling Supported Calendar Supported Communication Tools Not Supported Contactless Supported Customer Surveys Not Supported Dashboard Not Supported For Banks Supported For Government Not Supported For Healthcare Not Supported For Restaurants Not Supported For Retail Supported SMS Marketing Not Supported Supports Multiple Counters Supported Virtual Queue Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Supported Employee Scheduling Supported Facility Scheduling Supported Group Scheduling Supported Interview Scheduling Supported Meeting Room Booking Not Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Not Supported Resource Scheduling Supported Room Booking Management Not Supported Visitor Management Features Alerts/Notifications Supported Badge Management Not Supported Document Management Not Supported ID Scan Not Supported Pre-Registration Supported Registration Management Supported Self Check-in Supported Visitor Tracking Supported Watch List Supported	Queue Management Features Appointment Scheduling Supported Calendar Not Supported Communication Tools Supported Contactless Not Supported Customer Surveys Not Supported Dashboard Supported For Banks Not Supported For Government Not Supported For Healthcare Not Supported For Restaurants Supported For Retail Not Supported SMS Marketing Not Supported Supports Multiple Counters Not Supported Virtual Queue Not Supported Show More Features Reservations Features Activities Booking Supported Booking Notes Supported CRM Not Supported Customer Support Supported Group Reservations Supported Guest Management Supported Payment Processing Supported Promotions Management Supported Rate Management Supported Room Booking Management Supported Third Party Booking Supported Restaurant Reservations Features Capacity Monitoring Not Supported Custom Reservation Inventory Not Supported Deposits / Prepayment Processing Not Supported Email Marketing Not Supported Facebook Reservations Not Supported Feedback Management Not Supported Guest Data Not Supported Guest Notifications Supported Mobile App Booking Not Supported Online / Website Reservations Supported Reminders Supported Reporting / Analytics Not Supported Seat / Table Optimization Not Supported Text/SMS Communications Not Supported Waitlist Management Supported Waitlist Features Alerts/Notifications Supported Customer Database Supported For Restaurants Supported Prioritization Supported Public Waitlist Supported Reporting & Statistics Supported Self Check-in Supported Waiting Time Tracking Supported Waitlist Status Tracking Supported
Integrations Confer With Supported Google Analytics Supported KonnectzIT Not Supported Mercaux Supported Microsoft 365 Supported Microsoft Outlook Supported Radius8 Welcomer Supported Salesforce Supported SendGrid Supported Square POS Not Supported Square Payments Not Supported Square for Restaurants Not Supported Twilio Supported Zoom Supported iCalendar Supported Show More Integrations View All 11 Integrations	Integrations Confer With Not Supported Google Analytics Not Supported KonnectzIT Supported Mercaux Not Supported Microsoft 365 Not Supported Microsoft Outlook Not Supported Radius8 Welcomer Not Supported Salesforce Not Supported SendGrid Not Supported Square POS Supported Square Payments Supported Square for Restaurants Supported Twilio Not Supported Zoom Not Supported iCalendar Not Supported Show More Integrations View All 4 Integrations
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