JRNI vs. Mindbody Comparison


JRNI	Mindbody	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes. 209 Ratings Visit Website anny anny is an all-in-one platform for managing hybrid workplaces and shared resources. Enable your employees to easily book desks, meeting rooms, parking spots, equipment, and more – all in one place. With flexible rules and group permissions, you stay in full control of who can access what. Key Features: ✨ anny AI: Simply say what you need in the chat, for example, “Book my favorite desk for Thursday.” The AI checks availability in real time and immediately creates a booking. 🗺️ 3D Interactive Office Map: Visual, intuitive floor plans to make booking engaging. 🗓️ Weekly Planner: See when teammates are onsite and plan your office days smarter. 🧍 Visitor Management: Streamlined guest check-in with e-signatures and instant host notifications. 🌐 Integrations: Microsoft 365, Google Workspace, and more for a connect 📞 Dedicated Support: Responsive, personal support that helps you succeed. 🔒 Enterprise-Grade Security: Fully compliant with international data privacy standards. 122 Ratings Visit Website Acuity Scheduling Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things. 6,335 Ratings Visit Website Resource Guru Resource Guru offers a fast and simple way of scheduling, people, equipment, and other resources online. Designed to replace clunky, old scheduling spreadsheets, Resource Guru helps managers get organized fast. The platform covers resource planning, resource scheduling, resource management, staff leave management, reporting, and more. Resource Guru is available for as low as $4.16 per person/month. 1,043 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 7,958 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,065 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,884 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,192 Ratings Visit Website Ganttic Ganttic is a flexible drag and drop scheduler for resource planning. Its resource-centric Gantt charts provide a comprehensive overview of your equipment, personnel, facilities, and vehicles. Helping you see who or what, is doing what and when. Leverage your projects' resources to achieve more. And in addition to simple scheduling, dive into more comprehensive resource management and project portfolio management. Optimize resource utilization, build comprehensive reports, and create project or resource-breakdown structures which streamline the planning process. Unlimited Custom Views help segment large resource pools and data fields allow you to incorporate data that matters. A real-time planner that can be used for daily tasks, weekly planning meetings, or long-term scheduling. Suitable for any industry and management style, Ganttic is often seen as a more flexible and affordable "lite ERP" solution. Take advantage of a free 14 day trial with complimentary onboarding. 242 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,601 Ratings Visit Website
About JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com	About Mindbody is a comprehensive software platform designed to help businesses in the fitness, wellness, and beauty industries streamline their operations. The platform offers tools for scheduling, point-of-sale management, marketing automation, and client engagement, making it easier for businesses to manage appointments, memberships, and payments. Mindbody also provides an app for users to discover local services, book appointments, and manage their wellness experiences. With scalable solutions and robust analytics, Mindbody helps businesses grow while enhancing customer satisfaction and engagement.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.	Audience Mindbody is designed for business owners in the fitness, wellness, and beauty sectors looking for a comprehensive platform to manage appointments, payments, and client engagement while enhancing operational efficiency
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Quotes upon request. There are a number of elements that comprise pricing including users, locations, integrations etc. Free Version Free Trial	Pricing $79/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.4 / 5 ease 3.4 / 5 features 3.4 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Mindbody has some really great features. You can track attendance, connect to external apps for booking, track revenue, link to emails, marketing and other campaigns. These are all great features. Setting pricing is seamless and allowing for clients to book in and sign up for memberships using that pricing is also seamless. I wish the app had way more features. Most functions are only accessible through a desktop computer, which is fairly impractical. Can be used for daily business in the fitness industry. Available in both desktop web and app so that we can have multiple admin accesses. MINDBODY is a business management software. Online scheduling and booking options are available. Advanced reporting system. Track our sales and progress. Easily accessible. Easy to navigate and understand. Amazing customer support. Seamless to take payments and schedule employees. Pretty well integration. Such a waste of software resources. It's very outdated and is hard to use and set up no matter your business. Cons Because the system is built for so many styles of fitness businesses it offers too many options. The system can be heavy for a small fitness studio. It would be better if the system came pre setup with ideal functionality for your studio. I wish the app was more similar to the desktop site, and had more features. Not easy to reset password, can have bugs at times. Pretty good software. Easy to setup. No dislikes till now. I dislike this software because it's so cookie cutter.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information JRNI Founded: 2009 United Kingdom www.jrni.com	Company Information Mindbody Founded: 2000 United States www.mindbodyonline.com
Alternatives Waitwhile	Alternatives AestheticsPro
Coconut Software Coconut Software Corporation	Compete Club Management Jonas Fitness, Inc.
MakePlans	ShapeNet
Qmatic Experience Cloud Qmatic	WellnessLiving WellnessLiving Systems
WaitWell View All	Wellyx View All
Categories Appointment Scheduling Customer Experience Queue Management Scheduling Visitor Management	Categories Appointment Scheduling Business Management Club Management Dance Studio Fitness Gym Management Martial Arts Massage Therapy Membership Management Personal Trainer Pilates Studio Reservations Retreat Management Salon Scheduling Spa Yoga Studio
Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Show More Features Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Queue Management Features Appointment Scheduling Calendar Communication Tools Contactless Customer Surveys Dashboard For Banks For Government For Healthcare For Restaurants For Retail SMS Marketing Supports Multiple Counters Virtual Queue Visitor Management Features Alerts/Notifications Badge Management Document Management ID Scan Pre-Registration Registration Management Self Check-in Visitor Tracking Watch List	Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Show More Features Business Management Features Billing & Invoicing CRM Employee Management Financial Management Inventory Management Marketing Management Order Management Point of Sale (POS) Project Management Purchasing Scheduling Time & Expense Tracking Training Management Vendor Management Club Management Features Attendance Tracking Billing & Invoicing Check-In Manager Contract Management Employee Management Event Management Inventory Management Marketing Management Member Portal Membership Management Payment Processing Point of Sale (POS) Dance Studio Features Attendance Management Billing & Invoicing Class Management Competition Management Instructor Management Inventory Management Online Payments Online Registration Point of Sale (POS) Recital Management Scheduling Student Management Fitness Features Attendance Tracking Billing & Invoicing Check-In Manager Class Management Contract Management Employee Management Event Management Inventory Management Marketing Management Membership Management Point of Sale (POS) Reservations Management Martial Arts Features Attendance Management Class Management Event Management Online Registration Rank Management Scheduling Student Management Massage Therapy Features Appointment Management Billing & Invoicing Client Management Email Marketing Employee Management Gift Card Management Multi-Location Point of Sale (POS) Practice Management SOAP Notes Membership Management Features Application Management Automatic Renewals Committee Management Dues Management Email Marketing Event Management Member Directory Member Portal Member Types Membership Database Nonprofit Membership Payment Processing Website Management Personal Trainer Features Appointment Scheduling Assessments Attendance Tracking Billing & Invoicing Certification Tracking Client Management Commission Management eCommerce Exercise Library Fitness Assessments Fitness Plan Nutrition Program Online Store Payment Processing Wellness Plans Pilates Studio Features Attendance Tracking Capacity Management Class Scheduling Marketing Management Member Management Online Payments Point of Sale (POS) Staff Management Reservations Features Activities Booking Booking Notes CRM Customer Support Group Reservations Guest Management Payment Processing Promotions Management Rate Management Room Booking Management Third Party Booking Salon Features Appointment Management Booth Rental Client Profiles Employee Management Inventory Management Loyalty Program Multi-Location Payroll Management Point of Sale (POS) Recurring Appointments Spa Features Appointment Management Client Management Employee Management Inventory Management Loyalty Program Membership Management Online Booking Payroll & Commission Point of Sale (POS) Yoga Studio Features Class Scheduling Facility Scheduling Inventory Management Member Management Online Payments Staff Management
Integrations Google Analytics APIANT Boomi Constant Contact Cyclr Exercise.com Fit Pro Tracker Google Calendar KonnectzIT LoopSpark Mailchimp Motileo Nango Referrizer Revi SendGrid ServiceNomad SurgePoint Weave iCalendar Show More Integrations View All 11 Integrations	Integrations Google Analytics APIANT Boomi Constant Contact Cyclr Exercise.com Fit Pro Tracker Google Calendar KonnectzIT LoopSpark Mailchimp Motileo Nango Referrizer Revi SendGrid ServiceNomad SurgePoint Weave iCalendar Show More Integrations View All 51 Integrations
Claim JRNI and update features and information Claim JRNI and update features and information	Claim Mindbody and update features and information Claim Mindbody and update features and information