InvGate Asset ManagementInvGate
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Spiceworks MSPSpiceworks
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Related Products
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About
InvGate Asset Management is an intuitive IT asset management software created to optimize IT service delivery and support. By leveraging InvGate Asset Management, organizations can experience better cost management and decision making, improve IT support operations and capabilities, promote better risk management, adhere to industry governance requirements, and more. Equipped with unrivaled asset management capabilities, InvGate Asset Management helps organizations to properly manage and secure all endpoints through automated patch deployment, asset discovery, software license management, remote desktop control, change management, software blacklisting with automated removal, and more.
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About
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Medium and large organizations as well as private enterprises in all industries. This solution supports non-governmental organizations (NGOs), government organizations, and educational institutions.
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Audience
Businesses and organizations searching for a central hub solution for running a help desk
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationInvGate
Founded: 2004
United States
www.invgate.com
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Company InformationSpiceworks
Founded: 2006
United States
www.spiceworks.com/free-managed-service-platform-software/
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Alternatives |
Alternatives |
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Categories |
Categories |
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IT Asset Management Features
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Supported
Depreciation Management
Supported
Inventory Management
Supported
IT Service Management
Supported
Maintenance Management
Supported
Procurement Management
Supported
Requisition Management
Supported
Supplier Management
Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Supported
License Management
Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Supported
Software Inventory
Supported
User Activity Monitoring
Not Supported
License Management Features
Automatic SKU Recognition
Not Supported
Central LM Server
Not Supported
Copy Protection
Not Supported
History Tracking
Not Supported
Node Management
Not Supported
Online Activation
Not Supported
Portable License
Not Supported
Sarbanes-Oxley Compliance
Supported
Timing Rights
Not Supported
Trial License
Supported
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IT Infrastructure Monitoring Features
Alerts / Notifications
Supported
Application Monitoring
Supported
Bandwidth Monitoring
Not Supported
Capacity Planning
Not Supported
Configuration Change Management
Supported
Data Movement Monitoring
Not Supported
Health Monitoring
Not Supported
Multi-Platform Support
Not Supported
Performance Monitoring
Supported
Point-in-Time Visibility
Not Supported
Reporting / Analytics
Not Supported
Virtual Machine Monitoring
Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Not Supported
Help Desk
Supported
Issue Management
Not Supported
Live Chat
Not Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Not Supported
Scheduling
Not Supported
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Integrations
Microsoft Teams
Supported
Simplesat
Not Supported
ZIRO
Not Supported
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Integrations
Microsoft Teams
Not Supported
Simplesat
Supported
ZIRO
Supported
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