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About

InvGate Asset Management is an intuitive IT asset management software created to optimize IT service delivery and support. By leveraging InvGate Asset Management, organizations can experience better cost management and decision making, improve IT support operations and capabilities, promote better risk management, adhere to industry governance requirements, and more. Equipped with unrivaled asset management capabilities, InvGate Asset Management helps organizations to properly manage and secure all endpoints through automated patch deployment, asset discovery, software license management, remote desktop control, change management, software blacklisting with automated removal, and more.

About

InvGate Service Management is a reliable help desk and asset management solution created to provide IT support and to optimize the provision of IT services. Comes with the most intuitive and easy to understand user interface, InvGate Service Management offers a multi-departmental service fulfillment solution with federated asset management capability for seamless integration between the asset requiring service and the service request. InvGate Service Management features a drag-and-drop graphical workflow builder, 100% code-free configuration, custom dashboards, business analytics reporting, SLAs, email ticketing, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Medium and large organizations as well as private enterprises in all industries. This solution supports non-governmental organizations (NGOs), government organizations, and educational institutions.

Audience

InvGate Service Desk is designed for IT service providers, both in the public and private sectors, such as government agencies, educational institutions, and IT companies.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InvGate
Founded: 2004
United States
www.invgate.com

Company Information

InvGate
Founded: 2004
United States
www.invgate.com

Alternatives

Alternatives

VIZOR

VIZOR

Vector Networks
Web Tracks

Web Tracks

Gritware
Freshservice

Freshservice

Freshworks

Categories

Categories

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

License Management Features

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Integrations

Microsoft Teams
Gmail
Microsoft Outlook
Workativ
Zapier

Integrations

Microsoft Teams
Gmail
Microsoft Outlook
Workativ
Zapier
Claim InvGate Asset Management and update features and information
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