Intulse vs. Zadarma Comparison


Intulse	Zadarma	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



About Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service.		About Powerful Cloud Telephony for Global Businesses Zadarma offers a feature-rich VoIP platform designed for businesses that want flexibility, scalability, and professional communication without high costs. Set up your cloud PBX in minutes, manage international teams, and serve customers worldwide — all from a single interface. Key features: - Virtual phone numbers in 110+ countries - Free cloud PBX with IVR, call routing, and analytics - Integration with CRMs: HubSpot, Zoho, Bitrix24, and more - AI Voice Agent and AI-speech recognition and analytics - Apps for desktop, mobile, and browser-based calling - AI-powered voice agents and call tracking - Full control via web interface and API Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Insurance, Financial Services, Churches, Not for Profit Organizations, Small & Mid-Sized Businesses, Private Schools, Call Centers, Multi-site Organizations		Audience > 2 000 000 registered users in 160 countries worldwide
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $26.00/month/user Pricing is based on the number of users on the system. 2-4 users would pay a higher per/user rate than 25-50. Free Version Not Supported Free Trial Not Supported		Pricing $2/month Phone numbers start from $2/month. Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users. Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.2 / 5 support 4.9 / 5 Read all reviews
Pros from Real Users Pros Customer service is always very responsive and courteous. We use Intulse for our VoIP service, and on those rare occasions we do have problems, they are quick to help us through. Intulse truly listens to their customers and brings a solution to meet their needs in an expedient way. They worked closely with us from start to finish to provide a product that we are very satisfied with. If an issue arises or we need some technical assistance, they respond promptly and resolve the issue immediately. We would highly recommend them. We have two offices separated by about 60 miles. So we moved to a VoIP service years ago so we could have all lines answered by one receptionist. The concept was great. The technology was okay. The service was ... well, horrible. We switched to Intulse about 6 or 7 months ago and they have been FANTASTIC! The technology is far better & the service has been phenomenal. We also love their app as it allows us to make & receive calls from our cell phones without having to reveal to clients our personal cell numbers. Can't speak highly enough of the folks at Intulse! ... They also integrate with our database so we can easily see who called what client & what client called us on what date. The texting integration is also fantastic. - The phone service is consistent and our sound quality is very clear. - The dashboard is so helpful to transfer calls and see which team members are available. - The call reporting is so helpful at the end of the day to see all the calls and listen to the recordings. - It's very convenient to fax directly from the dashboard. 1. More flexible than traditional on-premise phone systems. 2. Works well in a multi-location / home office environment. 3. Cloud-managed. 4. Customers never receive a busy signal. 5. Able to port over existing phone numbers. The Intulse dashboard is robust and user-friendly. Support is quick, thorough, and friendly. This phone system, user interface, and the service provided have made our work more efficient.		Pros & Cons from Real Users Pros Call forwarding, call transfer, call tracking and the rest of the features of PBX and CRM. I use it on a daily basis for inbound and outbound calls. A very useful service when travelling abroad, allowing you to communicate without breaking the bank. The PBX is very helpful, as it keeps the work running even when I'm not at the office. I mostly use it to make and receive calls, and some features of the PBX, such as voice greeting, voicemail and call recording. Clear Calls: Calls are crystal clear. I haven't had many hiccups, even with international calls. Saves Money: It's budget-friendly. I'm spending less on phone bills since I switched. Packed with Features: Lots of cool features like call forwarding, video chats, and voicemail. It's made my work life easier. Easy to Use: Setting up was a piece of cake. The interface is user-friendly, even for tech newbies. Scales Up: Whether you're a tiny startup or a big corporation, it can grow with you. Add or remove users as needed. The interface and features in the PBX, their own CRM and the integrations with others make it a useful product to combine. They offer telephony services and recently added data for travelers. We're looking forward to the new implementations they plan in the future. It is worth the price. Thank you Zadarma. Calls rates. Calls quality. Their free PBX and CRM. many features for free (voice mail, call forwarding, conference, call tracking ...) Customer service which is always available. Cons Didn't understand how to set up forwarding with the instructions. I have no complaints so far, everything is working flawlessly. Needs Good Internet: It relies on a stable internet connection. Internet problems mean no calls. Emergency Limitations: Not the best for emergencies. You might need a backup plan. Hardware Matters: Some old gadgets might not play nice with it, so check compatibility. Wish they could add numbers from more countries, specially mobiles. No available app for MacOS.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Intulse Founded: 2015 United States intulse.com/business-phone-systems/		Company Information Zadarma Founded: 2006 Bulgaria zadarma.com/en/
Alternatives Fusion Connect		Alternatives TollFreeForwarding
Slingshot dgNetrix Communications		DIDVN
Zadarma		UniTalk
ClearlyIP		VirtualPBX
magicJack magicJack Vocaltec View All		Ringover View All
Categories Business Phone Systems Supported Business VoIP Supported Softphone Supported Telephony Supported		Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Forwarding Supported Call Recording Supported Call Tracking Supported Cloud Communication Platform Supported Cloud PBX Supported CRM Supported eSIMs Supported IVR Supported SIP Trunk Supported Softphone Supported Telephony Supported
Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Not Supported Fax Management Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported		Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Not Supported Contact Management Supported Fax Management Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Not Supported IVR / Voice Recognition Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Not Supported Email Marketing Supported Internal Chat Integration Not Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Not Supported Social Media Integration Not Supported Task Management Supported Territory Management Not Supported Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Call Recording Features Archiving Not Supported Call Sharing Supported Distributed Call Recording Supported Event Triggered Recording Not Supported File Transfer Not Supported Instant Retrieval Not Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Not Supported Screen Activity Recording Not Supported Video Call Recording Not Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Not Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Not Supported Fax Management Supported File Sharing Not Supported IVR / Voice Recognition Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Not Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported SIP Trunk Features Automatic Fail-over Routing Supported Call Data Records Supported Caller ID Supported Disaster Recovery Supported e911 Not Supported International Numbers Supported Multiple DID Options Supported PSTN Forwarding Supported Toll-Free Numbers Supported
Integrations Pipedrive Supported Salesforce Supported Zoho CRM Supported AgencyBloc AMS+ Supported Axis LMS Not Supported Bitrix24 Not Supported Elexio Supported Global Relay Supported HubSpot CRM Supported Insightly Supported LASERWAR CRM Not Supported OneSecure Technology Supported Orderry Not Supported Planfix Not Supported Smarsh Supported Stackreaction Not Supported TeamSale Not Supported Telegram Not Supported Zapier Supported Zoho Desk Not Supported Show More Integrations View All 27 Integrations		Integrations Pipedrive Supported Salesforce Supported Zoho CRM Supported AgencyBloc AMS+ Not Supported Axis LMS Supported Bitrix24 Supported Elexio Not Supported Global Relay Not Supported HubSpot CRM Not Supported Insightly Not Supported LASERWAR CRM Supported OneSecure Technology Not Supported Orderry Supported Planfix Supported Smarsh Not Supported Stackreaction Supported TeamSale Supported Telegram Supported Zapier Not Supported Zoho Desk Supported Show More Integrations View All 24 Integrations
		Claim Zadarma and update features and information Claim Zadarma and update features and information