Intercom vs. RestSend Comparison


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Automate processes across technical workflows, services and business processes for business agility. 138 Ratings Visit Website kama DEI kama DEI truly understands the context and human impact of your situation or inquiry the way people do. Our Natural Language Understanding technology, combined with our proprietary knowledge base, mirrors the way humans understand and infer the more complex meanings behind the literal typed or spoken words. Our knowledge base is easily configured in natural language, and guided by human values, that we all understand. Conversation journeys deliver prioritized product and service information, directly the way your subject matter experts, product marketers, support technicians, or service practitioners wish to convey it. No data scientists or programmers are required. Our Virtual Agents can support your organization over website chat interfaces interface, Facebook Messenger, smart speakers, or from within mobile applications. 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About Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.	About Efficient Whatsapp conversation assistant, showing your customers, automatically responding to keywords, taking care of customers. The labor cost is high and there are no standard operation tools. Have difficulty in understanding user needs, and the conversion rate is not high. Enabling enterprises to fine operation and efficient transformation. In the form of text, emoji, and link, it can meet the requirements of personalized welcome messages configuration in multiple scenarios. Making good use of keyword-based auto reply not only lets customers feel warmth and care of the enterprise, but also promotes the subsequent efficient conversion. With 20 commonly used messages set up, you can use one-click reply to solve the problem of slow typing and low communication efficiency. Send mass messages to your customers. Keep them coming back with updates, promotions and more. Sky-high open & reply rates.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Intercom targets businesses of all sizes seeking AI-powered customer support solutions to enhance customer engagement, streamline communication, and improve service efficiency across multiple channels	Audience Businesses looking for a Whatsapp conversation assistant solution to manage conversations with customers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29/seat/month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.7 / 5 design 5.0 / 5 support 4.2 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Intercom Founded: 2011 United States www.intercom.com	Company Information RestSend United States restsend.com
Alternatives Sendbird	Alternatives Radiance Commerce
Social Intents	LINK Mobility
Pylon	LTV.ai
Zendesk	Recart
IBM watsonx Assistant IBM View All	Quiq View All
Categories AI Agent Builders AI Agents AI Customer Service Conversational Commerce Conversational Marketing Conversational Support Customer Experience Customer Self-Service Customer Service Email Marketing Experience Management Help Desk ITSM Live Chat Marketing Automation	Categories Conversational Commerce Conversational Support eCommerce Marketing
Show More Features Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking
Integrations Shopify 5X Alma SIS Botmind Close CorralData Dasha Databox Entitle GrowthHackers Workflow HollaEx IBM Watson Leadzpipe Nicereply Omnisend Project.co Rambox RudderStack Versoly X (Twitter) Show More Integrations View All 812 Integrations	Integrations Shopify 5X Alma SIS Botmind Close CorralData Dasha Databox Entitle GrowthHackers Workflow HollaEx IBM Watson Leadzpipe Nicereply Omnisend Project.co Rambox RudderStack Versoly X (Twitter) Show More Integrations View All 4 Integrations
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