+
+

Related Products

  • Zoho Assist
    2,034 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,546 Ratings
    Visit Website
  • NinjaOne
    4,573 Ratings
    Visit Website
  • ScreenMeet
    33 Ratings
    Visit Website
  • Atera
    1,914 Ratings
    Visit Website
  • SiteKiosk
    25 Ratings
    Visit Website
  • Thinfinity Workspace
    14 Ratings
    Visit Website
  • Kasm Workspaces
    125 Ratings
    Visit Website
  • Venn
    29 Ratings
    Visit Website
  • Secure Eraser
    11 Ratings
    Visit Website

About

Your customer can start a tech support session by downloading a small app or clicking an icon on their desktop. No pre-installation required. You’ll instantly access their computer. Once your remote support sessions ends, you can only gain access when you’re invited. Your clients get the ultimate in privacy and peace of mind. Not around? Customers can open a 12 hour time window during which you can connect and the computer can be left unattended. You can even receive an SMS letting you know that your customer is waiting. Choose your customer from a list and access their computer any time. You’ll need one-time permission from your customer for unattended remote access. Then you can access their computer again and again. Your customer can leave a message, ask to be referred to someone else on your team, or automatically connect when you sign in. View and control your customer’s computer as if you were in front of it.

About

Level is a remote monitoring and management (RMM) solution that gives you fast, intuitive, and secure access to your devices located anywhere in the world, right through your browser. With a simple one-line command, you can access up-to-date information on your endpoints, or control them with Level's low-latency remote access. Designed with security in mind, Level uses fully encrypted peer-to-peer (P2P) connections with your devices, meaning no third-party exists between you and your hardware. Your team can create powerful scripts, execute them across any or all devices, all while being able to control who can access them. Level is bringing an innovative, efficient, modern approach to remote monitoring and management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Remote Desktop solution for businesses

Audience

IT departments, IT consultants, System Administrators, Managed Services Providers (MSP).

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per user per month
Free Version
Free Trial

Pricing

$20/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Instant Housecall
Founded: 2005
Canada
www.instanthousecall.com

Company Information

Level
Founded: 2019
United States
level.io

Alternatives

FixMe.IT

FixMe.IT

Techinline

Alternatives

AnyDesk

AnyDesk

AnyDesk Software
UltraViewer

UltraViewer

Duc Fabulous

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Integrations

Cloudchipr
DeskDay
Zest MSP

Integrations

Cloudchipr
DeskDay
Zest MSP
Claim Instant Housecall and update features and information
Claim Instant Housecall and update features and information
Claim Level and update features and information
Claim Level and update features and information