Insight IVR

Insight IVR

Parwan Electronics
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About

The PEC Insight Interactive Voice Response (IVR) software is a technology that automates interaction with telephone callers. Whether you need to dialout out and remind a customer about an outstanding payment, upcoming appointment, or warn them of an emergency, or if you are needed to provide an caller dialing into you automated information about your service, info about their account, route their call to the proper department or agent or anything that can be automated, Insight IVR is your solution. Our powerful software allows companies to turn their vision of an interactive call flow into reality. You can deploy Insight IVR in a single location where PEC can develop the application for you, or if you're a 3rd Party Developer or Integrator needed an integrated IVR, Insight IVR is your solution.

About

Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for an IVR solution

Audience

Global contact-center operators searching for a solution to test, monitor, and ensure global call-path reliability, voice quality, and uninterrupted customer communication across countries and carriers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Parwan Electronics
Founded: 1984
United States
www.pecivr.com

Company Information

Klearcom
Founded: 2016
United States
klearcom.com

Alternatives

VoiceGuide IVR

VoiceGuide IVR

Katalina Technologies Pty Ltd

Alternatives

MyOperator

MyOperator

VoiceTree Technologies
IVR Studio

IVR Studio

Voicent Communications
VoIP Spear

VoIP Spear

Toepoke Software

Categories

Categories

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom
Claim Insight IVR and update features and information
Claim Insight IVR and update features and information
Claim Klearcom and update features and information
Claim Klearcom and update features and information