Insight IVRParwan Electronics
|
||||||
Related Products
|
||||||
About
The PEC Insight Interactive Voice Response (IVR) software is a technology that automates interaction with telephone callers. Whether you need to dialout out and remind a customer about an outstanding payment, upcoming appointment, or warn them of an emergency, or if you are needed to provide an caller dialing into you automated information about your service, info about their account, route their call to the proper department or agent or anything that can be automated, Insight IVR is your solution. Our powerful software allows companies to turn their vision of an interactive call flow into reality. You can deploy Insight IVR in a single location where PEC can develop the application for you, or if you're a 3rd Party Developer or Integrator needed an integrated IVR, Insight IVR is your solution.
|
About
Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses looking for an IVR solution
|
Audience
Global contact-center operators searching for a solution to test, monitor, and ensure global call-path reliability, voice quality, and uninterrupted customer communication across countries and carriers
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationParwan Electronics
Founded: 1984
United States
www.pecivr.com
|
Company InformationKlearcom
Founded: 2016
United States
klearcom.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
|
||||||
Integrations
Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
|
Integrations
Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
|
|||||
|
|
|