Insight FieldInnologica
|
||||||
Related Products
|
||||||
About
Your engineers are the front-line of your company. And they are mobile, very mobile. They need to know where they’re going next, scheduled or unscheduled. And stay in sync with the office, no matter where they are. When they get to the next location, they need the right information to get the job done. When your engineers are successful, your customers and business are successful. And since your engineers are mobile, you need a solution that’s mobile. Insight Field seamlessly connects your engineers with your back-office in real-time. Now you can deliver a better service and grow revenue by getting more out of your most important assets – your technicians! Enable dispatchers to recognize when a job is finished ahead of schedule and assign a new job. Once a job is scheduled or changed, it appears instantly on Insight Field as a notification. Your engineers will never miss a schedule change. No calls needed!
|
About
We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies looking for a Field Service Management software
|
Audience
Any company searching for a Workforce Management, Customer Service, and Help Desk solution
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationInnologica
Bulgaria
innologica.com
|
Company InformationiTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
|
||||||
Integrations
Worldpay
|
||||||
|
|
|