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Insell:
About
Insell is a WhatsApp-focused customer engagement and automation platform for businesses. It provides access to the WhatsApp Business API, a shared team inbox, broadcast campaigns, automated replies, AI chatbots and workflow triggers for handling customer conversations. Its AI CRM supports lead scoring and automated follow-ups, while AI calling agents can qualify prospects, answer questions, book appointments and update CRM records in Hindi, English and Hinglish. Insell also offers n8n workflow automation and integrations with Shopify, WooCommerce, Salesforce, HubSpot and Zoho. Teams in e-commerce, real estate, education and healthcare can use the platform to manage customer inquiries, run messaging campaigns, organize sales leads and automate routine follow-up. Plans include different contact and agent limits, with onboarding and setup offered as paid services.
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Techmits Connect:
About
Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.
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Insell:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Techmits Connect:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Insell:
Audience
Small and mid-sized businesses in India, including e-commerce, real estate, education and healthcare teams, plus sales and marketing teams that need WhatsApp automation.
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Techmits Connect:
Audience
Small and medium-sized businesses, eCommerce stores, Shopify merchants, online retailers, customer support teams, sales and marketing teams, service providers, agencies, and growing enterprises that use WhatsApp for customer communication, lead management, marketing automation, and customer support.
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Insell:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Techmits Connect:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Insell:
API
Offers API
Not Supported
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Techmits Connect:
API
Offers API
Supported
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Insell:
Screenshots and VideosNo images available
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Techmits Connect:
Screenshots and Videos |
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Insell:
Pricing
₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Version
Not Supported
Free Trial
Supported
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Techmits Connect:
Pricing
$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Version
Not Supported
Free Trial
Supported
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Insell:
Reviews/
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Techmits Connect:
Reviews/
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Techmits Connect:
Pros & Cons from Real UsersPros
Cons
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Insell:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Techmits Connect:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Insell:
Company Informationinsell.io
India
insell.io
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Techmits Connect:
Company InformationTechmits
Founded: 2018
India
www.techmits.com
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