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About

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email

About

Over a thousand TELCOs globally – ensuring the lowest latency for the priority traffic allowing you to reach your customers in shortest time always. Multiple data centers located in different seismic zones with state of the art load balancing systems ensuring your communication channels to the consumers are not impacted. Private and public cloud that ensures true elasticity to scale up on demand – Allowing us to handle very high-volume spikes without compromising on performance. We have in depth understanding of major segment in India - banking, insurance, stock exchanges, automotive, DTH, retailers, consumer products, e-commerce, m-commerce, and the government. Boost the effectiveness of your campaigns on SMS and WhatsApp with a simple plugin. This plugin enables brands to quickly launch meaningful conversations at every touchpoint of their customer journey, increase sales, and invest in adding more value to their customer experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

One Platform. All Channels. For developers and businesses alike. We help businesses and developers build, coordinate and intelligently orchestrate all engagement activities across their customers’ lifecycle. We provide a programmable single-interface within a scalable and easy to use communication platform.

Audience

Companies looking for a powerful business communication platform that provides a SMS and WhatsApp notification plugin

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Infobip
Founded: 2006
Headquartered in London, Infobip has 60+ offices on 6 continents
www.infobip.com

Company Information

Karix
Founded: 2000
India
www.karix.com

Alternatives

Alternatives

SMS.to

SMS.to

Intergo Telecom
Freshchat

Freshchat

Freshworks
MSG91

MSG91

Walkover Web Solutions
Azmarq

Azmarq

Azmarq Technovation

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Integrations

Azure Marketplace
ClpHub
Dialogflow
Digiphy
Facebook
HostBill
KonnectzIT
LeadsBridge
Meya
Outdoo AI
Pipedream
Raven
Ringostat
Rows
Shopify
Stackreaction
Talk:if
Transformify (TFY)
WhatsApp
Wufoo

Integrations

Azure Marketplace
ClpHub
Dialogflow
Digiphy
Facebook
HostBill
KonnectzIT
LeadsBridge
Meya
Outdoo AI
Pipedream
Raven
Ringostat
Rows
Shopify
Stackreaction
Talk:if
Transformify (TFY)
WhatsApp
Wufoo
Claim Infobip and update features and information
Claim Infobip and update features and information
Claim Karix and update features and information
Claim Karix and update features and information