Related Products
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About
Marketers, product managers, and business analysts use Indicative to optimize customer conversion, engagement, and retention. Indicative connects to all your customer data sources, synthesizes them into a complete view of behavior, and gives you the actionable insights you need to grow your customer base and build great products. Indicative's free plan offers up to 1 Billion user actions per month and complete access to the robust behavioral analytics platform!
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About
Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons.
With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages.
Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi. It can also record games developed in the Unity engine.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Marketers, Product Managers, Data Analysts
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Audience
Mobile & Web Developers, UX Designers, Digital Marketing, Analysts
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.00
Standard, Free:
-1 billion user actions or events per month -Full access to Indicative’s behavioral analysis platform -Unlimited user seats -Weekly webinar training with Indicative expert -Quick integration using Segment, mParticle, Snowplow or Indicative library -12 month data history -OAuth with Google -Email support Pro, $950/month Everything in Free plus: -Unlimited data history -Onboarding support with an Indicative Specialist -2 personalized training sessions with your data -Data export to Google BigQuery -User roles and permissions -Live chat support -Additional training packages available -Cancel anytime -API access for User Segments - Coming Soon! Enterprise, Custom Everything in Pro, plus: -> 1 billion user actions or events -Dedicated Customer Success Manager (CSM) -Priority access to tech support for troubleshooting -Hands on training and ongoing analytics consulting -Feature prioritization -Custom data sources and destinations -Custom Service Level Agreements (SLA) -Advanced analytics support -On site training -Single tenancy, on prem, and private cloud deployments -White labelling and custom domain -SAML-based single sign-on (SSO) -Annual or month-to-month contracts
Free Version
Supported
Free Trial
Supported
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Pricing
$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month Business package: $95/month for 15,000 sessions/month Ultimate package: contact Smartlook for more pricing information
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationIndicative
Founded: 2014
United States
www.indicative.com
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Company InformationSmartlook
Founded: 2016
Czech Republic
www.smartlook.com/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Marketing Analytics Features
A/B Testing
Supported
Campaign Management
Not Supported
Channel Attribution
Supported
Customer Journey Mapping
Supported
Dashboard
Supported
Performance Metrics
Supported
Predictive Analytics
Not Supported
ROI Tracking
Not Supported
Social Media Metrics
Not Supported
Website Analytics
Supported
Mobile App Analytics Features
A/B Testing
Supported
Channel Attribution
Supported
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Push Notifications
Not Supported
Retention Tracking
Supported
Revenue Tracking
Supported
Uninstall Tracking
Not Supported
Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Supported
Form Analytics
Not Supported
Goal Tracking
Not Supported
Keyword Tracking
Not Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Supported
Time on Site Tracking
Not Supported
User Interaction Tracking
Supported
Big Data Features
Collaboration
Not Supported
Data Blends
Not Supported
Data Cleansing
Not Supported
Data Mining
Not Supported
Data Visualization
Supported
Data Warehousing
Not Supported
High Volume Processing
Not Supported
No-Code Sandbox
Not Supported
Predictive Analytics
Not Supported
Templates
Not Supported
Business Intelligence Features
Ad Hoc Reports
Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Not Supported
Dashboard
Supported
Data Analysis
Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Supported
Predictive Analytics
Not Supported
Profitability Analysis
Not Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
Customer Data Platforms (CDP) Features
Behavioral Analytics
Supported
Campaign Management
Not Supported
Customer Profiles
Supported
Customer Segmentation
Supported
Data Integration
Supported
Data Matching
Not Supported
GDPR Compliance
Supported
Personalization
Not Supported
Predictive Modeling
Not Supported
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Marketing Analytics Features
A/B Testing
Not Supported
Campaign Management
Not Supported
Channel Attribution
Supported
Customer Journey Mapping
Not Supported
Dashboard
Supported
Performance Metrics
Supported
Predictive Analytics
Not Supported
ROI Tracking
Not Supported
Social Media Metrics
Not Supported
Website Analytics
Supported
Mobile App Analytics Features
A/B Testing
Not Supported
Channel Attribution
Supported
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Push Notifications
Not Supported
Retention Tracking
Not Supported
Revenue Tracking
Not Supported
Uninstall Tracking
Not Supported
Product Analytics Features
Attribution
Supported
Automatic Data Capture
Supported
Churn Reporting
Not Supported
Customer Feedback Collection
Supported
Customer Guidance
Not Supported
Customer Journey Analytics
Supported
Data Export
Supported
Data History Retention
Supported
Data Labeling
Not Supported
Product Engagement Scoring
Not Supported
Real-Time Data Analysis
Supported
Touchpoint Analytics
Supported
User Segmentation
Not Supported
Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Supported
Form Analytics
Not Supported
Goal Tracking
Supported
Keyword Tracking
Not Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
AB Testing Features
Audience Targeting
Not Supported
Campaign Segmentation
Not Supported
Funnel Analysis
Supported
Heatmaps
Supported
Landing Pages / Web Forms
Not Supported
Multivariate Testing
Not Supported
Split Testing
Not Supported
Statistical Relevance Analysis
Not Supported
Surveys
Not Supported
Test Scheduling
Not Supported
Visual Editor
Not Supported
Heatmap Features
Behavioral Mapping
Supported
Dashboard
Supported
Dynamic Maps
Not Supported
Element Analytics
Supported
Embeddable Maps
Not Supported
For Sales
Not Supported
For Science
Not Supported
Radial Mapping
Not Supported
Territorial Mapping
Not Supported
Website Analytics
Supported
Predictive Analytics Features
AI / Machine Learning
Not Supported
Benchmarking
Not Supported
Data Blending
Not Supported
Data Mining
Not Supported
Demand Forecasting
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Supported
Sentiment Analysis
Not Supported
Session Replay Features
Eye Tracking
Not Supported
Form Analytics
Not Supported
Heatmaps
Supported
Mouse Tracking
Supported
Optimization Tools
Not Supported
Session Recording
Supported
Surveys
Not Supported
User Experience Analysis
Supported
User Feedback
Not Supported
Visitor Segmentation
Not Supported
UX Features
Animation
Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Supported
Prototyping
Not Supported
Screen Activity Recording
Supported
Unmoderated Testing
Supported
Usability Testing
Supported
User Journeys
Supported
User Research
Supported
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Integrations
Axis LMS
Not Supported
Clym
Not Supported
Freshpaint
Supported
Google Analytics
Not Supported
Intercom
Not Supported
Jimdo
Not Supported
Kameleoon
Not Supported
Mixpanel
Not Supported
Nekton.ai
Not Supported
Piwik PRO
Not Supported
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Integrations
Axis LMS
Supported
Clym
Supported
Freshpaint
Not Supported
Google Analytics
Supported
Intercom
Supported
Jimdo
Supported
Kameleoon
Supported
Mixpanel
Supported
Nekton.ai
Supported
Piwik PRO
Supported
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