Inboxful

Inboxful

Bokha
+
+

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About

Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.

About

ToneBird is a socially fluent AI reply assistant that understands your relationships, what you have already said, and where you left off, then drafts the next reply in your voice inside the apps you already use. It works alongside readable reply fields in Gmail, Slack, WhatsApp, iMessage, Discord, WeChat, Lark, X, and other apps, so users do not need to leave the conversation, rebuild context, or copy responses back and forth. ToneBird uses earlier conversations, commitments, preferred forms of address, and relevant facts to create replies that fit both the person and the situation. It can also bring in information from connected documents or knowledge bases, such as agreed prices, project details, or other terms. Users can compare three drafts, tweak the wording, insert the preferred option into the reply box, review it, and send it themselves.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Audience

Professionals and everyday communicators wanting to draft context-aware replies in their own voice while preserving relationship history, relevant facts, and conversational continuity

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

$9.90 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bokha
Egypt
inboxful.net

Company Information

ToneBird
Founded: 2026
United States
tonebird.ai/

Alternatives

Alternatives

Riff

Riff

Zima Media OÜ

Categories

Customer Service Supported

Categories

AI Tools Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Integrations

WhatsApp Supported
Facebook Messenger Supported
Gmail Not Supported
Instagram Supported
Slack Not Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Gmail Supported
Instagram Not Supported
Slack Supported
Claim Inboxful and update features and information
Claim Inboxful and update features and information
Claim ToneBird and update features and information
Claim ToneBird and update features and information