InboxfulAlbokhary Business Solutions
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StayRepliedBytesGlue
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Related Products
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About
Inboxful is an Arabic- and English-language CRM for customer service teams, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.
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About
StayReplied is a browser-based shared inbox for businesses handling customer questions through website chat. Conversations appear in a searchable workspace where staff can assign chats, add private notes and turn conversations into tickets with an owner, priority and due time. Optional AI replies can use approved, versioned knowledge and price records, cite the source version, and hand conversations to staff when a human is needed. Teams can set daily and monthly AI budgets; AI replies are in private beta and require the business's own Anthropic key. The product also includes a sales pipeline, quotes, contact history, saved views and a website chat widget. It is aimed at restaurants, clinics, shops, online stores and service businesses. The app and web chat support English and Arabic, including right-to-left text. Website chat is available now; WhatsApp, Instagram, Messenger, email and SMS are listed as coming soon.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer service teams managing Arabic and English enquiries across social messaging channels.
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Audience
UAE businesses that sell and support over chat, with 2 to 10 people answering customers.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
AED 70/month
Plans start at AED 70/month, plus 5% UAE VAT. A displayed promotion reduces the price to AED 49/month for the first three monthly invoices with code YEAREND30, through December 31, 2026. A 14-day free trial is offered with no card required.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAlbokhary Business Solutions
Egypt
albokharysolutions.com/en/products/inboxful/
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Company InformationBytesGlue
Founded: 2024
United Arab Emirates
stayreplied.com
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
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Integrations
Anthropic
Not Supported
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
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Integrations
Anthropic
Supported
Facebook Messenger
Not Supported
Instagram
Not Supported
WhatsApp
Not Supported
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