Related Products
|
||||||
About
Ideaverse Pro comes with the most advanced versions of everything you need to immediately have a working system to supercharge your efforts. The unified folder structure and Home note give you three universal portals into your system: by knowledge, by time, and by action. The pre-made queries and templates give you a "done for you" system for learning, cultivating, and sharing knowledge and ideas. Use Ideaverse Pro's advanced ideation notes for your ideas to be born, grow, mature, and evolve. They have been stress-tested. With one hotkey you can add it to your movie database. Go further and add your favorites so you can always be reminded of the "movies that made me".
|
About
Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise.
- Community Feedback Software
Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps.
-Help Desk with Ticketing
Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience.
- Knowledge Base Software
Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies seeking a complete Idea Management platform
|
Audience
Medium and Enterprise Commercial
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$149 per month
Free Version
Free Trial
|
Pricing
$149.00/month/ 2 Agents
Including all the Enterprise-level features. Free setup assistance and training
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationIdeaverse Pro
www.linkingyourthinking.com/ideaverse-pro
|
Company InformationUseResponse
Founded: 2012
United States
www.useresponse.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Idea Management Features
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Customer Feedback Features
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
|
||||||
Integrations
Azure DevOps
Confluence
Facebook
Facebook Messenger
Flowlu
Google Play
Google Translate
Google Workspace
HubSpot CRM
HubSpot Customer Platform
|
Integrations
Azure DevOps
Confluence
Facebook
Facebook Messenger
Flowlu
Google Play
Google Translate
Google Workspace
HubSpot CRM
HubSpot Customer Platform
|
|||||
|
|
|