ISL Light Remote DesktopISL Online
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RemoteViewRSUPPORT Co. Ltd.
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About
ISL Online is remote desktop and remote support software for IT teams, help desks, managed service providers (MSPs), and enterprises that need secure attended remote support and unattended remote access across distributed environments. It enables technicians to securely access, view, control, troubleshoot, and manage Windows, macOS, Linux, iOS, and Android devices from any location, with or without an end user present.
IT teams use ISL Online for remote troubleshooting, help desk support, remote IT management, device access, file transfer, multi-monitor navigation, chat and audio/video communication, session recording and handoff, remote command execution, and persistent unattended access through ISL AlwaysOn. The unattended access agent supports mass deployment and device grouping. ISL Online also supports RDP and SSH tunneling without requiring VPN access or firewall changes, simplifying connectivity across multiple networks and locations.
ISL Online offers flexible deployment options for different security, infrastructure, and data residency requirements. Organizations can use cloud remote access (SaaS), self-hosted remote desktop software for on-premises and air-gapped environments, or Managed Private Cloud for dedicated single-tenant deployment and greater data control. Premium Cloud, Self-Hosted, and Managed Private Cloud support unlimited licensed users and managed devices. Mobile apps are included at no additional cost with both Cloud and Server licenses.
Security features include AES 256-bit end-to-end encryption with RSA 2048/4096-bit key exchange, two-factor authentication (2FA), single sign-on (SSO), session recording, detailed audit logs, role-based access controls, IP and MAC address restrictions, and blackout mode for sensitive environments. ISL Online is ISO/IEC 27001:2022 certified and supports GDPR compliance requirements.
The platform integrates with ITSM, RMM, PSA, and endpoint management tools including ServiceNow, Freshdesk, Freshservice, Microsoft Intune, Barracuda RMM, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows and integrations.
ISL Online provides scalable remote support, secure remote access, centralized remote management, cross-platform remote control, and flexible deployment without complex network configuration. A free trial is available without a credit card, and the software supports 20 languages.
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About
RemoteView provides the easiest way to remotely access and control remote PCs and mobile devices, from anywhere in the world. RemoteView is a service that lets you remotely access your computers and mobile devices through your internet connection, regardless of time and place. You can easily control your computers and mobile devices in real-time in a quick and secure way. All you need to do is install the agent on your remote computers, Android devices, and servers. Record the remote control operation and use them for fault identification and management. Set the connection time for each user and let them connect only during the allowed time. Provides daily chart and detailed log data for remote control usage history. Block the registered domain and URL for additional security and privacy. IP/MAC address are stored to block unauthorized external access allowing access from the list only.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
IT teams, help desks, MSPs, and enterprises of all sizes that need secure, easy-to-use remote desktop and remote support software for attended support, unattended access, and managing distributed devices. ISL Online supports 20 languages.
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Audience
IT team, datacenter managers, end users, work-from-home, smart workers
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$16.90 per month
ISL Online offers a 15-day free trial, no credit card required.
Starter: $16.90/month, 1 user, 10 managed devices; Cloud: starting at $34.90/month, 40 users, 1000 managed devices; Premium: $54.90/month, unlimited users and devices; Self Hosted (on-premise): starting at $44.90/month, unlimited users and devices.
Free Version
Supported
Free Trial
Supported
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Pricing
$3.99/month/device
Standard : $3.99 / month / device
Enterprise : $6.50 / month / device Server : Contact Us
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationISL Online
Founded: 2001
Slovenia
www.islonline.com
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Company InformationRSUPPORT Co. Ltd.
Founded: 2001
South Korea
www.rview.com
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Alternatives |
Alternatives |
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CategoriesISL Online helps IT teams and MSPs manage remote access across distributed device environments. With ISL AlwaysOn, teams can mass deploy unattended access agents, organize computers into groups, and connect to managed systems without end-user interaction. The platform supports remote command execution, RDP and SSH tunneling, session recording, audit logs, 2FA, SSO, and role-based access controls. ISL Online also integrates with ITSM, RMM, PSA, and endpoint management platforms such as ServiceNow, Microsoft Intune, Barracuda RMM, Autotask PSA, HaloITSM, SuperOps, and PDQ Connect. Deployment options include cloud, self-hosted, and Managed Private Cloud. ISL Online is remote desktop software for secure attended and unattended access to Windows, macOS, Linux, iOS, and Android devices. IT teams, MSPs, and enterprises use it to access, control, troubleshoot, and manage remote computers from any location. Features include file transfer, multi-monitor navigation, session recording, remote command execution, RDP and SSH tunneling, and persistent unattended access through ISL AlwaysOn. Connections can be established without VPN access or complex firewall changes. ISL Online is available as cloud, self-hosted, or Managed Private Cloud software. Mobile apps are included at no additional cost with Cloud and Server licenses. ISL Online is remote support software for IT help desks, support teams, MSPs, and enterprises that need to troubleshoot and resolve issues on Windows, macOS, Linux, iOS, and Android devices. Technicians can provide attended support with remote control, file transfer, multi-monitor navigation, chat, audio/video, session recording, session handoff, and remote command execution. For recurring support needs, ISL AlwaysOn enables unattended access. Connections can be established without VPN access or complex firewall changes. ISL Online supports cloud, self-hosted, and Managed Private Cloud deployment, with security features including AES 256-bit end-to-end encryption, 2FA, SSO, audit logs, and role-based access controls. ISL Online enables secure remote access to workplace computers for organizations with remote, hybrid, or distributed teams. Authorized users can connect to remote Windows, macOS, and Linux systems from another location, while IT teams can also support users when technical issues arise. ISL AlwaysOn provides persistent unattended access without requiring someone to be present at the remote device. Users can transfer files, navigate multiple monitors, and use RDP or SSH tunneling without setting up a VPN or changing firewall configuration. ISL Online is available as cloud, self-hosted, or Managed Private Cloud software, with security features including AES 256-bit end-to-end encryption, 2FA, SSO, audit logs, and role-based access controls. ISL Online provides secure screen sharing for remote support sessions, allowing IT professionals to view and control a remote user’s device while troubleshooting issues. Technicians can switch between multiple monitors, transfer files, and communicate through chat or audio/video. Sessions can also be recorded, paused, resumed, or transferred between operators. ISL Online supports remote access across Windows, macOS, Linux, iOS, and Android devices. Security features include AES 256-bit end-to-end encryption, 2FA, SSO, audit logs, session recording, and role-based access controls, making it suitable for professional support environments where secure access and traceability are important. |
Categories |
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Remote Desktop Features
Chat
Supported
Cross-Platform Access
Supported
File Transfer
Supported
Group View
Supported
Mobile Device Access
Supported
Multi Monitor Support
Supported
Record Remote Sessions
Supported
Remote Print
Supported
Remote Wake
Supported
User Management
Supported
Remote Work Features
Collaboration
Supported
Credential Management
Supported
Electronic Signature
Not Supported
Employee Monitoring
Supported
Live Chat
Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Supported
Web Conferencing
Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Not Supported
Event Logs
Supported
Hardware Inventory
Not Supported
IT Budgeting
Not Supported
License Management
Supported
Patch Management
Not Supported
Remote Access
Supported
Scheduling
Not Supported
Software Inventory
Supported
User Activity Monitoring
Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Screen Sharing Features
Annotations / Drawing Tools
Supported
Desktop / Browser Sharing
Supported
Mobile Screen Sharing
Supported
Presenter Control Management
Supported
Remote Control
Supported
Screen Capture
Supported
Screen Mirroring
Not Supported
Screen Recording
Supported
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Remote Desktop Features
Chat
Supported
Cross-Platform Access
Supported
File Transfer
Supported
Group View
Supported
Mobile Device Access
Supported
Multi Monitor Support
Supported
Record Remote Sessions
Supported
Remote Print
Supported
Remote Wake
Supported
User Management
Supported
Remote Work Features
Collaboration
Supported
Credential Management
Not Supported
Electronic Signature
Not Supported
Employee Monitoring
Not Supported
Live Chat
Not Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Not Supported
Web Conferencing
Not Supported
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Integrations
Autotask PSA
Supported
Avast Business Premium Remote Control
Supported
BMC Helix ITSM
Supported
Barracuda PST Enterprise
Supported
Bitrix24
Supported
Deepser
Supported
Devolutions Remote Desktop Manager
Supported
Freshdesk
Supported
Freshworks Neo
Supported
HaloITSM
Supported
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Integrations
Autotask PSA
Not Supported
Avast Business Premium Remote Control
Not Supported
BMC Helix ITSM
Not Supported
Barracuda PST Enterprise
Not Supported
Bitrix24
Not Supported
Deepser
Not Supported
Devolutions Remote Desktop Manager
Not Supported
Freshdesk
Not Supported
Freshworks Neo
Not Supported
HaloITSM
Not Supported
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