About
ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.
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About
RemoteSpark allows remote workers to establish a low-bandwidth, secure video and audio call with subject matter experts when they need help solving a complex problem. The expert, who can be located anywhere in the world, can then see what the remote worker sees and use holographic assets to support the task, all the while keeping the user heads-up and hands-free. RemoteSpark boasts the lowest internet-bandwidth requirements of any augmented reality communications platform on the market. Ideal for remote locations, a minimum of only 256kbps is required to operate voice & video calls, including 3D holograms, and IoT integrations. Reliable calls can be run while connected to a mobile hotspot. Built to meet and beat the highest security standards, all communications and assets are fully encrypted, end-to-end, in transit and at rest. To meet a wide range of data governance requirements, on-premise cloud computing options are available and can operate fully air-gapped.
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About
Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds.
Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT companies of all sizes in all industries looking for a secure and easy-to-use remote desktop software.
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Audience
Companies in need of an industrial augmented reality tool for their remote support operations
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Audience
Outsourced information technology support, managed service provider support, and customer help desks.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
Screenshots and Videos |
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Pricing
$16.90 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$10.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationISL Online
Founded: 2001
Slovenia
www.islonline.com
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Company InformationKognitiv Spark
Founded: 2016
Canada
www.kognitivspark.com/remotespark/
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Company InformationZoho
Founded: 1996
India
www.zoho.com/assist/
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Alternatives |
Alternatives |
Alternatives |
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Categories |
Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Remote Desktop Features
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Work Features
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing Features
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Remote Desktop Features
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Work Features
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing Features
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
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Integrations
FirmScribe
Autotask PSA
BMC Helix ITSM
Bitrix24
Freshdesk
Google Workspace
Jira Service Management
Jira Work Management
LanScope Cat
ManageEngine ServiceDesk Plus
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Integrations
FirmScribe
Autotask PSA
BMC Helix ITSM
Bitrix24
Freshdesk
Google Workspace
Jira Service Management
Jira Work Management
LanScope Cat
ManageEngine ServiceDesk Plus
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Integrations
FirmScribe
Autotask PSA
BMC Helix ITSM
Bitrix24
Freshdesk
Google Workspace
Jira Service Management
Jira Work Management
LanScope Cat
ManageEngine ServiceDesk Plus
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