Talkroute

Talkroute

4.7 out of 5 stars
IQ Telecom Talkroute

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IQ Telecom:

About

IQ Telecom provides perfect software and Solutions for every business and as per the requirements of the companies. The software Solutions and services that IQ Telecom provides like VoIP, IVR, Dialer, SIP Termination, and IP PBX Phone Systems are highly scalable, hosted (virtual), and on-premise and enable our customers to save lots of cost and time and give them a competitive edge in the industry.
Talkroute:

About

What is Talkroute? Talkroute is a UCaaS provider that gives you the ability to utilize your existing phones, web browser, and PCs with our cloud-based virtual phone system. Now you can have the power of an enterprise-level phone system without the upfront cost and maintenance of an expensive on-site system. Making and receiving business calls Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, and smartphone. Texting with your customers Send and receive business SMS and MMS text messages. Our apps make it quick and easy to compose and reply to your customers. Video meetings with your team Video conferencing with up to 100 team & guest participants. Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.
IQ Telecom:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Talkroute:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
IQ Telecom:

Audience

Companies that need business VoIP and SIP services
Talkroute:

Audience

Small businesses
IQ Telecom:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Talkroute:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
IQ Telecom:

API

Offers API Not Supported
Talkroute:

API

Offers API Not Supported
IQ Telecom:

Screenshots and Videos

Talkroute:

Screenshots and Videos

IQ Telecom:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Talkroute:

Pricing

$19 per month
Plans also available at $39/mo, $59/mo & $99/mo with additional features.
Free Version Not Supported
Free Trial Supported
IQ Telecom:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Talkroute:

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5
Talkroute:

Pros & Cons from Real Users

Pros

  • The pros are: outstanding customer service, super easy-to-use system, and nearly 100% uptime. Plus, they offer Zoom calls to help us whenever we need it!
  • The customer support at Talkroute is unmatched. They were extremely helpful in the inquiry phase (I had a million questions) and were helpful in moving all 4 of our phone lines in addition to purchasing another 4 phone lines. The phone numbers are in our new area code and we were able to keep our old numbers, well as our Toll Free number. Even after we chose to go with Talkroute, they continued to be attentive whenever we had any questions. Also, we are a non-profit so they offered a discount (after verification) and let us know common features other non-profits use.
  • Talkroute is great for working remotely and allowing calls to be routed to different phones, such as to employees who are working from home. The service also has a convenient feature that accurately transcribes voicemail messages to my email inbox. The phone number selection system was easy to use.

Cons

  • Minor bugs every few weeks but bugs that are quickly fixed by the team.
  • I have nothing bad to say about Talkroute. They're a great company and great people!
  • I chose this service specifically because it was the only provider that would allow my customers to send MMS photos by text message. Unfortunately, after purchasing the program and troubleshooting with tech support, it was discovered that only certain carriers are able to text 1-800 numbers.
IQ Telecom:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Talkroute:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
IQ Telecom:

Company Information

IQ Telecom
Founded: 2001
United States
www.iqtelecom.net
Talkroute:

Company Information

Talkroute
Founded: 2013
United States
talkroute.com
IQ Telecom:

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IQ Telecom:

Categories

Business VoIP Supported
Call Center Supported
Cloud PBX Supported
SIP Trunk Supported
Telephony Supported
Talkroute:

Categories

Talkroute:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Fax Management Not Supported
IQ Telecom:

Integrations

Nekton.ai Not Supported
Talkroute:

Integrations

Nekton.ai Supported
IQ Telecom:
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Talkroute:
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