HyperOrbitHyperOrbit Labs
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About
HyperOrbit is an autonomous customer intelligence company building AI agents that help product, customer success, and product-marketing teams act on customer and competitive signals in real time.
The platform runs two specialized agents. The Voice of Customer Agent unifies feedback from support tickets, reviews, surveys, sales calls, and product usage, then ranks what to build by revenue impact. The Competitive Intelligence Agent monitors competitor pricing, positioning, and market moves and ties them to deal and churn risk. Rather than producing dashboards for humans to query, the agents are built to act — alerting teams, generating requirements, and updating playbooks on their own. HyperOrbit's core differentiator is the loop between the two: customer signals and competitive intelligence feed each other in a closed system, surfacing connections that single-purpose tools cannot.
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About
Quiq is an enterprise AI customer experience platform that helps companies build, manage, and optimize AI agents across the customer journey. The platform supports AI agents for customers, AI assistants for human support teams, voice AI agents, agentic workflows, reporting, integrations, and digital contact center operations. Businesses can bring existing content into Quiq, guide agent behavior, set guardrails, run simulations, and monitor performance from a centralized environment. Quiq is designed to provide enterprise control with features such as claim verification, decision logs, governance tools, and step-by-step visibility into AI processes. The platform also emphasizes reliability and compliance with 99.999% uptime, redundant model infrastructure, and support for SOC 2 Type II, HIPAA, GDPR, and CCPA requirements. Quiq helps organizations deploy AI-powered customer service solutions while maintaining control, security, compliance, and performance at scale.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Product Managers, Customer Success Managers, Account Managers, Product Marketing Managers, VP of Customer Success, VP of Product Management
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Audience
Quiq is designed for enterprise customer service teams, contact centers, support leaders, CX organizations, and regulated businesses that need AI agents, AI assistants, workflow automation, governance, and compliance-focused customer engagement tools
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$250 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHyperOrbit Labs
Founded: 2026
Singapore
www.hyperorbit.ai
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Company InformationQuiq
Founded: 2015
United States
quiq.com
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Conversational Marketing Features
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
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Integrations
Apple Business Chat
Facebook Messenger
Google Business Messages
Kik
NetSuite
Operata
Oracle Service
Salesforce
Shopify
Topbox
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Integrations
Apple Business Chat
Facebook Messenger
Google Business Messages
Kik
NetSuite
Operata
Oracle Service
Salesforce
Shopify
Topbox
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