Howazit Wonderflow

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Howazit:

About

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
Wonderflow:

About

Wonderflow provides a leading generative-AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. By aggregating and analyzing the Voice of the Customer (VoC) data from diverse sources—including online reviews, surveys, and support interactions—we deliver actionable insights that drive smarter decision-making across consumer insights, product development, marketing, and customer experience teams. We've been showing the way in the Voice of the Customer market since 2015 with the mission that at least one product or service in your life has been improved through Wonderflow insights.
Howazit:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Wonderflow:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Howazit:

Audience

We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.
Wonderflow:

Audience

Enterprise to mid-size companies; specifically executives and managers within marketing, product, consumer insights, customer care, and eCommerce
Howazit:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Wonderflow:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Howazit:

API

Offers API Supported
Wonderflow:

API

Offers API Supported
Howazit:

Screenshots and Videos

Wonderflow:

Screenshots and Videos

Howazit:

Pricing

$150/month
Free Version Not Supported
Free Trial Supported
Wonderflow:

Pricing

$30K per year
Contact us to learn more on our website
Free Version Not Supported
Free Trial Supported
Howazit:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Wonderflow:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Howazit:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Wonderflow:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Howazit:

Company Information

Howazit
Founded: 2013
Israel
www.howazit.com
Wonderflow:

Company Information

Wonderflow
Founded: 2015
Global
www.wonderflow.ai/
Howazit:

Alternatives

Wonderflow:

Alternatives

Revuze

Revuze

4.0 out of 5 stars
Howazit:
Heyday AI

Heyday AI

Hootsuite
5.0 out of 5 stars
Wonderflow:
Clootrack

Clootrack

5.0 out of 5 stars
Howazit:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Wonderflow:
Birdeye

Birdeye

4.7 out of 5 stars
Howazit:
Lime Connect

Lime Connect

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Wonderflow:
Podium

Podium

4.5 out of 5 stars
Howazit:
Wonderflow:
Sphinx iQ3

Sphinx iQ3

Le Sphinx
Howazit:

Categories

Chatbot Supported
Guest Messaging Supported
Lead Nurturing Supported
Live Chat Supported
NPS Supported
Patient Engagement Supported
Survey Supported
Wonderflow:

Categories

Howazit:

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Wonderflow:

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Not Supported
Campaign Management Not Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported
Howazit:

Integrations

Bazaarvoice Not Supported
CustomerGauge Not Supported
Eloqua Supported
Facebook Not Supported
Gmail Not Supported
Instagram Not Supported
Intercom Supported
Kigo Supported
Mews Supported
Microsoft Dynamics 365 Supported
Optima Supported
Priority Software Supported
Salesforce Supported
Tanda Supported
Twilio Supported
Usabilla Not Supported
X (Twitter) Not Supported
Zapier Supported
Zendesk Not Supported
Wonderflow:

Integrations

Bazaarvoice Supported
CustomerGauge Supported
Eloqua Not Supported
Facebook Supported
Gmail Supported
Instagram Supported
Intercom Not Supported
Kigo Not Supported
Mews Not Supported
Microsoft Dynamics 365 Not Supported
Optima Not Supported
Priority Software Not Supported
Salesforce Not Supported
Tanda Not Supported
Twilio Not Supported
Usabilla Supported
X (Twitter) Supported
Zapier Not Supported
Zendesk Supported
Howazit:
Claim Howazit and update features and information
Claim Howazit and update features and information
Wonderflow:
Claim Wonderflow and update features and information
Claim Wonderflow and update features and information