Hiver vs. Inbox2Action Comparison


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About Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. It’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail. It helps customer-facing teams collaborate better and make sure all queries are answered on time, by the right people. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.	About Inbox2Action brings the power of Notion to where you actually work: Your Gmail inbox. Every email becomes actionable with a single click. Tasks, leads, projects, receipts are organized instantly in Notion without leaving Gmail. Your inbox transforms from a source of stress into a streamlined command center. See what matters. Notion properties appear right in Gmail: status, due dates, priorities, all visible at a glance. Smart labels ensure important emails never disappear. Your favorites and recent databases surface automatically, putting your workflow at your fingertips. Collaborate effortlessly. Reply to comments, assign tasks, and update pipelines without switching apps. Your team stays aligned. You stay productive. Smart technology that stays out of your way. Background updates happen automatically. Visual indicators show sync status clearly. Everything just works.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Hiver is great for teams that want to manage customer communication right from their Gmail and Google Apps accounts.	Audience Professionals, Remote Workers, Project Managers, Executive Assistants, Entrepreneurs, Sales Teams, Consultants
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing $15 per user per month - Hiver Lite ($15 per user per month) - Hiver Pro ($39 per user per month) - Hiver Elite ($59 per user per month) Free Version Not Supported Free Trial Supported	Pricing $8/month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Hiver Founded: 2011 United States hiverhq.com	Company Information Inbox2Action Founded: 2023 Canada inbox2action.com
Alternatives Help Scout	Alternatives Revo
Desk365	Clear Mail
FreeChat Popupsmart	Sortd
Front	Perplexity Email Assistant Perplexity AI
Zendesk View All	Notion Mail Notion View All
Categories AI Customer Service Supported Collaboration Supported Conversational Support Supported Customer Service Supported Email Management Supported Help Desk Supported Issue Tracking Supported Remote Work Supported Task Management Supported	Categories Email Management Supported
Email Management Features Data Recovery Not Supported Email Archiving Not Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Not Supported Spam Blocker Not Supported Whitelisting / Blacklisting Not Supported Show More Features Collaboration Features Brainstorming Not Supported Calendar Management Not Supported Chat / Messaging Supported Contact Management Not Supported Content Management Not Supported Document Management Not Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Not Supported Video Conferencing Not Supported Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Supported Knowledge Base Not Supported Live Chat Not Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Not Supported Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Not Supported Document Storage Not Supported Email Integration Not Supported Incident Management Supported Interaction Tracking Not Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Not Supported Task Management Features Collaboration Supported Create Subtasks Supported Gamification Not Supported Gantt Charts Not Supported Mobile Access Supported Percent-Complete Tracking Not Supported Progress Tracking Supported Recurring Tasks Not Supported Reporting/Analytics Supported Spreadsheet View Not Supported Task Board View Supported Task Planning Not Supported Task Scheduling Not Supported Task Tracking Supported Time Tracking Not Supported To-Do List View Supported
Integrations Aircall Supported Gmail Not Supported Notion Not Supported Slack Supported Stackreaction Supported Workers by Delos Supported Wufoo Supported Zapier Supported View All 6 Integrations	Integrations Aircall Not Supported Gmail Supported Notion Supported Slack Not Supported Stackreaction Not Supported Workers by Delos Not Supported Wufoo Not Supported Zapier Not Supported View All 2 Integrations
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