Hippo vs. Watermelon Comparison


Hippo JungleWorks	Watermelon	+	+
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About Hippo is a comprehensive tech suite that helps you improve your marketing efforts and customer experience. Hippo has 2 offerings: - Conversational Support enables you to provide best-in-class customer support with help of Chatbots that can cater to customers' queries and problems 24*7. Live chat through which your agents can solve complex problems and provide a personalized experience. You can now also converse with customers through phone or audio/video calls. - Customer Engagement Automation covers all the marketing aspects of your brand and helps you deliver an exceptional experience throughout the customer journey. You can broadcast messages and campaigns in a ma With Hippo, you get to provide your customers with proactive support and reach them across platforms and channels from a single dashboard. You can engage with your customers on the channel of their choice and provide them with a delightful personalized experience.	About Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses looking for customer engagement software	Audience Companies searching for a solution to create chatbots, manage conversations and collaborate with your team
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing €19 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information JungleWorks Founded: 2017 United States jungleworks.com/hippo/	Company Information Watermelon Founded: 2015 Netherlands watermelon.ai/
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UJET	Social Intents
Hippo Video Lyceum Technologies	LivePerson
CallHippo View All	Heyday AI Hootsuite View All
Categories Conversational Support Supported Customer Engagement Supported Live Chat Supported Proactive Notification Supported	Categories Chatbot Supported Conversational AI Supported Conversational Commerce Supported Conversational Support Supported Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Supported
Integrations Facebook Messenger Supported Gmail Supported Salesforce Supported BigCommerce Supported Capsule Supported Help Scout Supported HubSpot CRM Supported HubSpot Customer Platform Supported Insightly Supported PrestaShop Supported SITE123 Supported Shift4Shop Supported Weebly Supported WhatsApp Not Supported Wix Supported WordPress Supported X (Twitter) Not Supported Yelo Supported Zendesk Supported Zendesk Sell Supported Show More Integrations View All 23 Integrations	Integrations Facebook Messenger Supported Gmail Supported Salesforce Supported BigCommerce Not Supported Capsule Not Supported Help Scout Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Insightly Not Supported PrestaShop Not Supported SITE123 Not Supported Shift4Shop Not Supported Weebly Not Supported WhatsApp Supported Wix Not Supported WordPress Not Supported X (Twitter) Supported Yelo Not Supported Zendesk Not Supported Zendesk Sell Not Supported Show More Integrations View All 6 Integrations
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