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About

Highlight lets you demonstrate your value and stay focused on insights that make a real connection. Enable insights, build relationships. Customers want you to be a trusted member of their team. Highlight enables the information-rich communication and transparency to do just that. Highlight is a tool for you and your customers. Add value to how your customers engage with you and their networks. Provide the right insights at the right time to create a differentiated experience and deliver outcomes rather than commodities. By adding value at every stage of the process, you create a more meaningful service. Stay visible to customers, deliver experiences and outcomes, and drive growth. Built specifically to help service providers commercially succeed, we enable transparency and trust through communication and insights. With tailored interfaces for sales teams, service managers and customers, everyone has the information they need to make the right decisions.

About

Lifecycle Manager Pro gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value. Lifecycle Manager X gives MSPs advanced tools to scale Customer Success—bringing together client context, goals, and detailed budgets to deliver tailored IT strategies that build trust, spark smarter conversations, and drive strategic growth with every client.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises searching for a solution to enable business insights, and to build valuable relationships

Audience

Managed service providers using RMM/PSA tools who want to automate IT asset tracking, warranty management, and strategic planning to enhance client engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$680.65 per month
Free Version
Free Trial

Pricing

$149/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Highlight
Founded: 2000
United Kingdom
highlight.net/service-providers/

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com/lifecycle-manager/

Alternatives

Alternatives

Infraon IMS

Infraon IMS

Infraon
Infraon IMS

Infraon IMS

Infraon

Categories

MSP

Categories

Integrations

Atera
Auvik
Barracuda Cloud
Breach Secure Now
Cisco Meraki
ConnectWise Automate
ConnectWise RMM
HaloPSA
IT Glue
Kaseya BMS
LogMeIn Central
N-able N‑central
NinjaOne
Pulseway
RepairShopr
ScalePad
ScalePad Backup Radar
ServiceNow
SonicWall Analytics
SuperOps

Integrations

Atera
Auvik
Barracuda Cloud
Breach Secure Now
Cisco Meraki
ConnectWise Automate
ConnectWise RMM
HaloPSA
IT Glue
Kaseya BMS
LogMeIn Central
N-able N‑central
NinjaOne
Pulseway
RepairShopr
ScalePad
ScalePad Backup Radar
ServiceNow
SonicWall Analytics
SuperOps
Claim Highlight and update features and information
Claim Highlight and update features and information
Claim ScalePad Lifecycle Manager and update features and information
Claim ScalePad Lifecycle Manager and update features and information