Helpy vs. Helpy Chat Comparison


Helpy Helpy.io, Inc. 5.0 out of 5 stars	Helpy Chat Elice
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Helpy	Helpy Chat
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Helpy: About Helpy is the customer support platform engineered for companies that are serious about customer data security and control. Safeguard your data without compromising on giving customers heroic support! Designed for on-premise and private instance deployments, Helpy Pro lets you avoid vendor lock-in, own your data and integrate with the tools you already use to keep data private and secure. Helpy has been installed over 500,000 times, with both the open source and pro version in use around the Globe.	Helpy Chat: About Helpy Chat is a generative AI solution for companies and institutions that brings the AI models and work tools an organization uses into a single workspace. Teams can choose among leading models such as ChatGPT, Claude, and Gemini depending on the task, connect in-house models, and keep the same workflow even as new models are added. Built-in agents support recurring work such as drafting documents and researching material, while integrated tools can create presentation drafts, generate images, organize tables and figures into readable charts, produce quizzes and course materials, and run deep research that turns background research into structured reports. Helpy Chat is designed to consolidate scattered AI work into one screen while giving administrators organization-level control over access and usage. Departments and groups can be configured to match the company structure, and admins can review permissions, monitor adoption, and understand how AI is being used across teams.
Helpy: Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Helpy Chat: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Helpy: Audience Any company that faces data security and privacy compliance challenges- GDPR, CCPA, FERPA, GLBA, HIPAA, etc.	Helpy Chat: Audience Companies, institutions, and enterprise teams wanting to centralize generative AI models, work tools, agents, and administration in one secure workspace
Helpy: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Helpy Chat: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
Helpy: API Offers API Supported	Helpy Chat: API Offers API Supported
Helpy: Screenshots and Videos View more images or videos	Helpy Chat: Screenshots and Videos View more images or videos
Helpy: Pricing No information available. Free Version Supported Free Trial Supported	Helpy Chat: Pricing $218.30 per month Free Version Not Supported Free Trial Not Supported
Helpy: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Helpy Chat: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Helpy: Pros & Cons from Real Users Pros Super good support desk center that provides ticketing and other support options. It's free which is nice. Cons Very basic so if you need white label it's not possible.
Helpy: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Helpy Chat: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Helpy: Company Information Helpy.io, Inc. Founded: 2016 United States helpy.io	Helpy Chat: Company Information Elice Founded: 2016 Korea elice.io/en/ax/ai-helpy-chat
Helpy: Alternatives Zammad	Helpy Chat: Alternatives Helpy Helpy.io, Inc. 5.0 out of 5 stars
Helpy: Helpie Helpie WP	Helpy Chat: Helpie Helpie WP
Helpy: Helpy Chat Elice	Helpy Chat: Lorka
Helpy: Octopora	Helpy Chat: Claude for Legal Anthropic
Helpy: Deskpro View All	Helpy Chat: Pandektes View All
Helpy: Categories Help Desk Supported	Helpy Chat: Categories AI Tools Supported
Helpy: Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported
Helpy: Integrations ChatGPT Not Supported Claude Not Supported Claude Duet Not Supported Claude Opus 4 Not Supported Claude Sonnet 4 Not Supported Claude for Legal Not Supported GPT-5 Not Supported GPT-5 mini Not Supported Gemini Not Supported	Helpy Chat: Integrations ChatGPT Supported Claude Supported Claude Duet Supported Claude Opus 4 Supported Claude Sonnet 4 Supported Claude for Legal Supported GPT-5 Supported GPT-5 mini Supported Gemini Supported View All 9 Integrations
Helpy: Claim Helpy and update features and information Claim Helpy and update features and information	Helpy Chat: Claim Helpy Chat and update features and information Claim Helpy Chat and update features and information