Helpwise vs. SharedInbox Comparison


Helpwise 5.0 out of 5 stars	SharedInbox
Learn More about Helpwise Update Features for Helpwise	Learn More about SharedInbox Update Features for SharedInbox	Add To Compare	Add To Compare

Helpwise	SharedInbox
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Helpwise: About Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!	SharedInbox: About Manage customer support and communication directly from Slack. Collaborate effectively on shared emails like support@your.domain without sharing passwords among team members. SharedInbox connects to any email you currently use. You can also get an @in.sharedinbox.co email you can setup forwarding to. Just hit the command SharedInbox /compose and send emails to anyone. On any email thread, Just hit Reply Mail. Each incoming or outgoing email creates a new Slack Message Thread, easily tag teammates and discuss. Every account comes with a support site your users can send and manage their support requests from. No new installation or application required. Use a tool your team is already familiar with Slack. Know when your email is delivered and when it is opened. See files and pictures attached to your emails directly in Slack. Create a custom signature to attach to your emails. Set a custom message that is automatically sent once you get an email.
Helpwise: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	SharedInbox: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Helpwise: Audience Teams that want a shared inbox solution for email, SMS, and WhatsApp	SharedInbox: Audience Companies requiring a solution to manage customer support and communication directly from Slack
Helpwise: Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	SharedInbox: Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
Helpwise: API Offers API Not Supported	SharedInbox: API Offers API Not Supported
Helpwise: Screenshots and Videos View more images or videos	SharedInbox: Screenshots and Videos View more images or videos
Helpwise: Pricing No information available. Free Version Not Supported Free Trial Supported	SharedInbox: Pricing $5 per month Free Version Not Supported Free Trial Supported
Helpwise: Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	SharedInbox: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Helpwise: Pros & Cons from Real Users Pros Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well. Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support. Cons There are not any cons that I can think of for now. It's a little tricky to set up and UI/ux could be updated to simplify.
Helpwise: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	SharedInbox: Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Helpwise: Company Information Helpwise Founded: 2019 United States helpwise.io	SharedInbox: Company Information SharedInbox Founded: 2018 India sharedinbox.co
Helpwise: Alternatives Front 4.3 out of 5 stars	SharedInbox: Alternatives SharedBox Everygood 5.0 out of 5 stars
Helpwise: Microsoft Outlook Microsoft 4.7 out of 5 stars	SharedInbox: Ticketping
Helpwise: Loop Email 5.0 out of 5 stars	SharedInbox: Spark Mail Readdle 1.5 out of 5 stars
Helpwise: Airmail	SharedInbox: MyColdInbox Clustox LLC
Helpwise: Mailtrim 4.5 out of 5 stars View All	SharedInbox: Sidequest View All
Helpwise: Categories Email Clients Supported Email Management Supported Help Desk Supported	SharedInbox: Categories Help Desk Supported
Helpwise: Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported Show More Features Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported
Helpwise: Integrations Gmail Supported Slack Supported Copper Supported Dialpad Connect Supported Dialpad Support Supported Dropbox Supported Google Cloud Platform Not Supported Integrately Supported JustCall Supported Microsoft Outlook Not Supported Pipedrive Supported Quickwork Supported Salesflare Supported Stripe Supported Trello Supported Twilio Supported WhatsApp Supported Yahoo! Mail Not Supported Zapier Supported Zendesk Sell Supported Show More Integrations View All 25 Integrations	SharedInbox: Integrations Gmail Supported Slack Supported Copper Not Supported Dialpad Connect Not Supported Dialpad Support Not Supported Dropbox Not Supported Google Cloud Platform Supported Integrately Not Supported JustCall Not Supported Microsoft Outlook Supported Pipedrive Not Supported Quickwork Not Supported Salesflare Not Supported Stripe Not Supported Trello Not Supported Twilio Not Supported WhatsApp Not Supported Yahoo! Mail Supported Zapier Not Supported Zendesk Sell Not Supported Show More Integrations View All 5 Integrations
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