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About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!

About

Clean up your inbox today and keep it that way forever. SaneBox uses personalized algorithms to quickly learn your email habits and show your most important messages first while filtering out the noise. Best of all, it works wherever you check email, on all clients and devices. With glowing reviews from TechCrunch, Forbes, The New York Times, and emailers everywhere, you can rest assured that you will fall in love with email again. Sign up today and save $25 on any subscription!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp

Audience

Organize Your Inbox (and Never Waste Time on Email Again) With SaneBox.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$7 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.

Pros & Cons from Real Users

Pros

  • What I like about SaneBox is that it is a great organizational tool that can keep all my emails under control and give my routine more organization and cleanness. I feel like emails are something that can always feel too cluttered because of the amount of emails that I receive, so this is a great solution to help me have more control around it. -SaneBox creates different folders for the different types of emails that I receive and it adds them to my email account, sorting all my emails and leaving the important ones in my main inbox folder. This helps tremendously with focusing on what’s important and leaving the rest for when my workday is finished or when I am on my break. -What is great about this software is that it has really smart technology that tracks all my emails and analyzes what are important matters to me and tracks the rates of opened emails from my account, analyzing which ones should be put in the main inbox and which ones are added to the SaneBox folders. -I like that this software doesn’t require any installations for it to work on my mailbox and it works immediately as soon as it is set up. SaneBox also saves me a lot of time during my work days because it keeps me from wasting it checking every email and making sure that it is actually important or not, and it helps me focus on my main tasks during the day.
  • Simple to manage and use Makes email management simple Sort and filter mails Integrates with most mail services with ease
  • Easy to use Great customizability Filter important mails Sort mails One click unsubscribe feature Works with all email services Good privacy features

Cons

  • When I first started using SaneBox, I found that it didn’t sort some of my emails correctly even with their smart technology and I was ready to be disappointed with this solution. Then I discovered that I had to “train” the software for it to start recognizing more and more the prioritization of my emails by dragging them to the different folders that it creates and since I’ve done that, it has made an incredible difference in the way my emails are sorted and now the it works perfectly well and it balances all the emails I receive to keep my focus on the things that matter. I have also found that the price is quite elevated compared to other solutions and I would like to see more variety in the price ranges as well as the offered features on each plan.
  • Pricing can be made more affordable for such a basic tool.
  • Subscription based pricing can get expensive in long term usage.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Helpwise
Founded: 2019
United States
helpwise.io

Company Information

SaneBox
Founded: 2010
United States
www.sanebox.com/sourceforge

Alternatives

Alternatives

Gmailytics

Gmailytics

The Chat Widget LLC

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Integrations

Gmail
Desktop.com
Dialpad Connect
Google Workspace
HCL Notes
HubSpot CRM
HubSpot Customer Platform
JustCall
KonnectzIT
Microsoft Exchange
Pabbly Connect
Salesflare
Salesforce
Slack
Stackreaction
Stripe
Twilio
WhatsApp
Zendesk Sell
Zoho CRM

Integrations

Gmail
Desktop.com
Dialpad Connect
Google Workspace
HCL Notes
HubSpot CRM
HubSpot Customer Platform
JustCall
KonnectzIT
Microsoft Exchange
Pabbly Connect
Salesflare
Salesforce
Slack
Stackreaction
Stripe
Twilio
WhatsApp
Zendesk Sell
Zoho CRM
Claim Helpwise and update features and information
Claim Helpwise and update features and information
Claim SaneBox and update features and information
Claim SaneBox and update features and information