Helpwise vs. SaneBox Comparison


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About Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!	About Clean up your inbox today and keep it that way forever. SaneBox uses personalized algorithms to quickly learn your email habits and show your most important messages first while filtering out the noise. Best of all, it works wherever you check email, on all clients and devices. With glowing reviews from TechCrunch, Forbes, The New York Times, and emailers everywhere, you can rest assured that you will fall in love with email again. Sign up today and save $25 on any subscription!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Teams that want a shared inbox solution for email, SMS, and WhatsApp	Audience Organize Your Inbox (and Never Waste Time on Email Again) With SaneBox.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $7 per user per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well. Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support. Cons There are not any cons that I can think of for now. It's a little tricky to set up and UI/ux could be updated to simplify.	Pros & Cons from Real Users Pros What I like about SaneBox is that it is a great organizational tool that can keep all my emails under control and give my routine more organization and cleanness. I feel like emails are something that can always feel too cluttered because of the amount of emails that I receive, so this is a great solution to help me have more control around it. -SaneBox creates different folders for the different types of emails that I receive and it adds them to my email account, sorting all my emails and leaving the important ones in my main inbox folder. This helps tremendously with focusing on what’s important and leaving the rest for when my workday is finished or when I am on my break. -What is great about this software is that it has really smart technology that tracks all my emails and analyzes what are important matters to me and tracks the rates of opened emails from my account, analyzing which ones should be put in the main inbox and which ones are added to the SaneBox folders. -I like that this software doesn’t require any installations for it to work on my mailbox and it works immediately as soon as it is set up. SaneBox also saves me a lot of time during my work days because it keeps me from wasting it checking every email and making sure that it is actually important or not, and it helps me focus on my main tasks during the day. Simple to manage and use Makes email management simple Sort and filter mails Integrates with most mail services with ease Easy to use Great customizability Filter important mails Sort mails One click unsubscribe feature Works with all email services Good privacy features Cons When I first started using SaneBox, I found that it didn’t sort some of my emails correctly even with their smart technology and I was ready to be disappointed with this solution. Then I discovered that I had to “train” the software for it to start recognizing more and more the prioritization of my emails by dragging them to the different folders that it creates and since I’ve done that, it has made an incredible difference in the way my emails are sorted and now the it works perfectly well and it balances all the emails I receive to keep my focus on the things that matter. I have also found that the price is quite elevated compared to other solutions and I would like to see more variety in the price ranges as well as the offered features on each plan. Pricing can be made more affordable for such a basic tool. Subscription based pricing can get expensive in long term usage.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Helpwise Founded: 2019 United States helpwise.io	Company Information SaneBox Founded: 2010 United States www.sanebox.com/sourceforge
Alternatives Front	Alternatives InMoat
Microsoft Outlook Microsoft	Clear Mail
Loop Email	HubSpot Sales Hub HubSpot
Airmail	Gmailytics The Chat Widget LLC
Mailtrim View All	ActiveInbox View All
Categories Email Clients Supported Email Management Supported Help Desk Supported	Categories Email Management Supported Productivity Supported
Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported	Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Not Supported Routing Not Supported Shared Inboxes Not Supported Signature Management Not Supported Spam Blocker Not Supported Whitelisting / Blacklisting Not Supported Show More Features Productivity Features Collaboration Not Supported Database Creation Not Supported Document Creation Not Supported File Sharing Not Supported Notes Management Not Supported Office Suite Not Supported Presentation Tools Not Supported Project Management Not Supported Task Management Supported Team Chat Not Supported
Integrations Gmail Supported Copper Supported Dialpad Support Supported Dropbox Supported Google Workspace Not Supported HCL Notes Not Supported HubSpot CRM Supported KonnectzIT Supported Microsoft 365 Not Supported Microsoft Exchange Not Supported Pabbly Connect Supported Pipedrive Supported Salesflare Supported Salesforce Not Supported Slack Supported Stripe Supported Trello Supported Twilio Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 25 Integrations	Integrations Gmail Supported Copper Not Supported Dialpad Support Not Supported Dropbox Not Supported Google Workspace Supported HCL Notes Supported HubSpot CRM Not Supported KonnectzIT Not Supported Microsoft 365 Supported Microsoft Exchange Supported Pabbly Connect Not Supported Pipedrive Not Supported Salesflare Not Supported Salesforce Supported Slack Not Supported Stripe Not Supported Trello Not Supported Twilio Not Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 9 Integrations
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