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About

Chatbots (web and social media), live chat, and knowledge base, all in one. For brands that are bananas about trustworthy customer service. Brand trust is important. Extra checks and balances are built into Helpfruit so you don't need to worry. No hallucinations and nothing leaked to public GPT models, ever. Backed by ISO27001 certification. Content always aligns with one knowledge base running all chatbots and help pages. Only approved content is published. When customers need support businesses turn to email, ticketing, and call center systems. But the problem remains, customers can’t get the timely answers they need where they want them. Helpfruit is a first-line self-service solution that answers 80% of customer questions on the channels they prefer, social (Instagram, Facebook, and WhatsApp), web chat, and web help pages. Helpfruit gives your customers the answers they need when and where they need them.

About

Hundreds of millions of consumers are now using AI Search like ChatGPT or Perplexity to discover brands and products. Profound has developed the first analytics platform to help enterprise brands understand and improve how they show up in AI Search. Being on the first page of Google isn’t enough anymore. Less than half of the sources that AI answer engines cite are within the top 10 search engine results. New factors are influencing content visibility on AI platforms. With Profound, you can find out what those factors are. Profound has the most sophisticated technology for analyzing how AI platforms talk about brands. Manage sentiment about your brand. Identify hallucinations. We tell you where to focus to show up more frequently and more favorably. Brands use our analysis to inform their marketing, PR, content, and social strategies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and sales teams looking for a solution to answer all their customers' questions

Audience

Brands that want to understand and improve how they're being mentioned in AI searches and chatbots like ChatGPT

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Helpfruit
New Zealand
www.helpfruit.com

Company Information

Profound
Founded: 2024
United States
www.tryprofound.com

Alternatives

Alternatives

Freshdesk

Freshdesk

Freshworks
Brandlight

Brandlight

BrandlightDeepSeek

Categories

Categories

Integrations

ChatGPT
ChatGPT Search
Claude
Facebook Messenger
Gemini 1.5 Flash
Gemini 2.0
Gemini 2.0 Flash
Gemini Advanced
Gemini Nano
Gemini Pro
Google AI Overviews
Google Analytics
Microsoft Copilot
Microsoft Teams
OpenAI
Perplexity
Salesforce
Slack
WhatsApp
Zapier

Integrations

ChatGPT
ChatGPT Search
Claude
Facebook Messenger
Gemini 1.5 Flash
Gemini 2.0
Gemini 2.0 Flash
Gemini Advanced
Gemini Nano
Gemini Pro
Google AI Overviews
Google Analytics
Microsoft Copilot
Microsoft Teams
OpenAI
Perplexity
Salesforce
Slack
WhatsApp
Zapier
Claim Helpfruit and update features and information
Claim Helpfruit and update features and information
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Claim Profound and update features and information