Audience

Marketing teams, growth marketers, agencies, and brands that want to improve their visibility and performance in AI-driven search and recommendation platforms

About Profound

Profound is an AI-powered marketing platform designed to help brands increase visibility in AI-driven search and discovery engines. The platform enables marketers to understand how their brand is represented in conversations generated by AI systems such as ChatGPT, Gemini, Claude, and Perplexity. Profound provides tools that analyze the questions people ask AI and helps companies align their marketing strategies with real consumer demand. The platform also offers autonomous marketing agents that assist with content creation, brand messaging, and demand generation. By combining analytics, automation, and AI search insights, Profound helps marketers optimize their presence in the growing ecosystem of AI-powered search.

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Pricing

Pricing Details:
Custom pricing

Integrations

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Ratings/Reviews - 2 User Reviews

Overall 3.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.5 / 5
support 3.5 / 5
More Reviews for Profound Write a Review

Company Information

Profound
Founded: 2024
United States
www.tryprofound.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
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Profound Frequently Asked Questions

Q: What kinds of users and organization types does Profound work with?
Profound works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Profound support in their product?
Profound supports these languages: English.
Q: What kind of support options does Profound offer?
Profound offers support via online.
Q: What other applications or services does Profound integrate with?
Profound integrates with: Amazon Rufus, ChatGPT, Claude Duet, Claude for Legal, Claude, Gemini 1.5 Flash, Gemini 1.5 Pro, Gemini 2.0 Flash, Gemini 2.0, Google AI Plus, Gemini Enterprise, Gemini Nano, Gemini Pro, Google AI Overviews, Gemini, Grok Bot, Microsoft Copilot, OpenAI, Perplexity, Profound Ads, and Smalk.
Q: What type of training does Profound provide?
Profound provides training in the form of documentation and live online.
Q: What pricing for support is available for Profound?
Profound offers support included with purchase.
Q: What pricing for training is available for Profound?
Profound offers training included with purchase.

Profound Product Features

Profound Verified User Reviews

Write a Review
  • P. P.
    Head of Department
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 2 out of 5 stars
    Features 3 out of 5 stars
    Pricing 1 out of 5 stars
    Support 2 out of 5 stars
    Probability You Would Recommend? 3 out of 10

    "Ambitious idea, unreliable execution, increasingly buggy platform and slow support"

    2 out of 5 stars Edited 2025-10-06

    Pros: The concept is strong. It helps track brand visibility across AI platforms and analyze prompt-level insights.
    When it works, the dashboards are clear and the reporting features are genuinely helpful.
    The idea is innovative and useful for companies trying to measure AI search visibility.

    Cons: Unfortunately, the execution doesn’t match the promise.
    • Every plan upgrade re-creates deleted prompts, duplicates existing ones, and messes up tracking. For us, it happened 3 times over a month with no resolution from Profound's team.
    • The platform is slow — sometimes 10–15 seconds to load basic sections.
    • The Watch URL tab doesn’t update or delete links correctly.
    • After the most recent upgrade, billing failed multiple times despite sufficient funds and us being in contact with their support while trying to identify the problem, yet our account was still frozen.
    • Support replies are slow and disconnected, with poor internal handoff. Each time you reach a new agent via chat, they are unaware of previous issues.

    Overall: Profound feels over-marketed for its actual stability. Why?
    1. The same technical bug appeared three times in one month, performance has degraded, and billing problems froze our account.
    2. Support can take a week to respond and doesn’t always follow through.
    3. For a premium-priced platform, the engineering reliability and customer service fall short.

    It’s an ambitious product solving a real need — tracking brand performance in AI search — but right now it’s too fragile and inconsistent to depend on for daily work.

    Read More...
    Reply from Profound
    Posted 2025-10-06
    Hi there, sorry to hear about this. Please email nick@tryprofound.com and we can make it right for you.
  • A Profound User
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Profound Makes ChatGPT Tracking Actually Simple"

    5 out of 5 stars Posted 2025-05-02

    Pros: As someone monitoring AI usage across our team, Profound has been a lifesaver. The Conversation Explorer feature is absolutely great - it lets me see exactly how people are talking with ChatGPT and spot patterns I'd never notice otherwise. The dashboard visualizes everything clearly, making reporting to management painless. Integration with our existing tools was surprisingly easy.

    Cons: Setting up some of the advanced tracking features wasn't intuitive at first.

    Overall: Profound has transformed how we monitor AI search engines. The Conversation Explorer alone is worth the price. Their support team responds quickly, and they regularly add features based on user feedback. I wouldn't want to track our AI tools without it.

    Read More...
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