HelpWire

HelpWire

Electronic Team, Inc.
Trackabi

Trackabi

Trackabi LLC
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About

HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits. Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support. Top HelpWire features: Quick session initiation via URL On-demand and unattended remote access Support for Windows, macOS, and Linux Strong security with TLS/SSL and AES-256 encryption Team member invitations Multi-monitor viewing Rapid file transfer Multi-user chat Client directory Developed by Electronic Team, Inc.—a leading U.S.-based technology expert founded in 2001—HelpWire provides a robust remote desktop solution.

About

Trackabi is employee monitoring, time tracking, & leave management software leveraging the gamification approach to make dull things fun. Trackabi includes a web version, a desktop application for Windows, Linux, and macOS, as well as a mobile application for iOS and Android. Trackabi is an excellent instrument for freelancers, distributed teams, service providers billing by the hour, and other businesses that want to improve employee productivity or work on time-sensitive projects. The key features of Trackabi are: desktop timer application for Windows, Linux, and macOS (screenshot capturing, user activity monitoring, log of opened apps); mobile application with GPS tracking; gamification of time tracking; customizable timesheets; employee leave management integrated with timesheets; customizable time reports; invoicing & payments; project plans & estimates; user access roles; client access; Git commits import; informative dashboards; company data insights; timesheets locking.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developers, Support, Tech support, remote support

Audience

Small to mid-sized business that need to track time worked and manage employee leaves

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 4.9 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Electronic Team, Inc.
Founded: 2001
United States
www.helpwire.app/

Company Information

Trackabi LLC
Founded: 2018
United States
trackabi.com

Alternatives

Alternatives

FixMe.IT

FixMe.IT

Techinline
AnyDesk

AnyDesk

AnyDesk Software
DeskTrack

DeskTrack

Aryavrat Infotech Inc.
DeskTime

DeskTime

Draugiem Group

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Leave Management Features

Approval Process Control
Calendar Management
Employee Scheduling
FMLA Tracking
Leave & Absence Reporting
Leave Policy Management
Self Service Portal

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Integrations

Bitbucket
GitHub
GitLab
Harvest
Toggl Track

Integrations

Bitbucket
GitHub
GitLab
Harvest
Toggl Track
Claim HelpWire and update features and information
Claim HelpWire and update features and information
Claim Trackabi and update features and information
Claim Trackabi and update features and information