+
+

Related Products

  • Paladin POS
    28 Ratings
    Visit Website
  • Attentive
    1,649 Ratings
    Visit Website
  • sellerboard
    169 Ratings
    Visit Website
  • Advantage
    37 Ratings
    Visit Website
  • Bravo POS for Gun Stores
    76 Ratings
    Visit Website
  • Global Shop Solutions
    77 Ratings
    Visit Website
  • VKS
    26 Ratings
    Visit Website
  • MikMak
    85 Ratings
    Visit Website
  • EBizCharge
    207 Ratings
    Visit Website
  • Fishbowl
    1,139 Ratings
    Visit Website

About

HelpForShopping offers a live chat solution for e-commerce sites, designed to engage visitors in real time, provide personalized product suggestions, and reduce product returns, all while enhancing customer satisfaction. With features that increase conversion rates, build loyalty, and offer quick support, HelpForShopping is ideal for businesses looking to optimize their online customer experience. Why Choose HelpForShopping’s Live Chat Widget? -Increase Conversion Rates HelpForShopping’s live chat widget enables agents to engage directly with visitors, making it easy to convert browsing into purchases with real-time product recommendations and quick answers to customer inquiries. -Reduce Product Returns By providing detailed information and personalized advice at the time of purchase, HelpForShopping helps customers make informed choices, reducing the rate of product returns. HelpForShopping, backed by the European Union, empowers businesses to optimize e-commerce.

About

Olark Live Chat is a web-based live chat application that helps businesses interact with customers through their website. The solution delivers the easiest way to engage customers who are browsing the website through customer relationship management (CRM), eCommerce, and Help Desk platforms that provide you with powerful customer insights. Key features include team management, automated messages, searchable transcripts, real-time reporting, and more. Olark Live Chat also offers chat monitoring, targeted chat, and analytics within a suite.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce

Audience

Olark Live Chat is perfectly suitable for small and mid-sized businesses in different verticals such as eCommerce, retail, SaaS, education, and more.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99 per month
Free Version
Free Trial

Pricing

$17.00/month/user
Plan start at $17 per user per month. For the annual billed plan, the price is $15 per user.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Olark helps in boosting our productivity. It provides live chat platform which helps in building strong relationships with our customers. Using live chat we can instantly response to our customers issue which ultimately converts into profit. Allows real time chat process. Very easy to use and customisable software. Stylish chat box. Good interface for sorting and searching anything.
  • #1- It provides no delay live chat customer support to establish. #2- Chat waiting room tells the exact number of Que. #3- Help to keep customer data records of supports and doubts.

Cons

  • Very easy to setup. Customer support are very responsive. Good software. No cons.
  • #1- We had an overall great experience with it. Nothing I disliked about it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HelpForShopping
Founded: 2023
Italy
helpforshopping.com

Company Information

Olark
Founded: 2009
United States
www.olark.com

Alternatives

Alternatives

Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
LiveChat

LiveChat

LiveChat Software

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

WordPress
ActiveCampaign
Cayzu
Coevera
Easyflow
Freshdesk
Groove
Groove
HubSpot Customer Platform
Klaviyo
Magento
Median Cobrowse
PageCloud
SITE123
Segment
Shift4Shop
Vtiger Help Desk
WhatConverts
tradeit

Integrations

WordPress
ActiveCampaign
Cayzu
Coevera
Easyflow
Freshdesk
Groove
Groove
HubSpot Customer Platform
Klaviyo
Magento
Median Cobrowse
PageCloud
SITE123
Segment
Shift4Shop
Vtiger Help Desk
WhatConverts
tradeit
Claim HelpForShopping and update features and information
Claim HelpForShopping and update features and information
Claim Olark and update features and information
Claim Olark and update features and information