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About

Appointment scheduling, point-of-sale, staff management, marketing automation, and a whole lot more. HelmBot makes it easy for business owners to stay on top of all the complicated parts of their business in one place. HelmBot is designed to save you time and bring in extra appointments, every single day.

About

SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Brick and mortar, service-based businesses

Audience

Restaurants, Bars, Nightclubs, Breweries & Enterprise

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$95 per month
Free Version Not Supported
Free Trial Supported

Pricing

$0/month
Quick Start - $0, Counter Service (upgraded) - $99, Full-Service $135

No contracts
Processing as low as 1.99% + .25
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This is pretty much an all-rounder software and did all my work, from scheduling appointments to setting up an online store, recording testing levels, internal staff scheduling. The best part of the software is the customer support a big thumbs up for them, they hear all your queries and solve them as quickly as possible.
  • It has everything needed to run my float center. It was easy to learn. And when I needed help, help was readily available.
  • Wide variety of utilities and features at a single place with such ease of use is something any user would prefer. Customer management has never been easier.
  • Super intuitive, extremely useful, multifunctional, fun and easy learning curve software that suits almost everyone of our needs. Fairly priced and great customer service to boot!
  • Robust marketing automation and project management features. Easy to manage customer and staff information and services. Informative reports to analyze performance.

Cons

  • The limitation it had is that it doesn't have an application, this would have been amazing for the customers to manage all the work easily.
  • A single email address can be used for only one account. Therefore, if a husband and wife desire separate accounts but use the same email address, their accounts must be merged.
  • The hefty monthly payment might make you reluctant but its worth going for it.
  • It's hard to find any cons. Mass update functionality might be a nice bonus.
  • Overall it's an outstanding platform.

Pros & Cons from Real Users

Pros

  • The ease of use along with the platform providing reputation management and the ability to reply to reviews instantly has increased my pet sitting business exponentially. One of my colleagues is a dog grooming salon, they are using SpotOn internet feature for her guests and shared that it's s great way to capture the data of their clients furthering their business reach!

Cons

  • As a busy business owner they give you the opportunity to post awesome things on your social media with their platform, however, I almost wish that I could pay somebody in their organization to do that :-) I posted a Veterans Day special and the response from my existing clients was overwhelming!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

HelmBot
Founded: 2013
United States
helmbot.com

Company Information

SpotOn
Founded: 2017
United States
spoton.pxf.io/oq2Aon

Alternatives

Alternatives

Rezku Point of Sale

Rezku Point of Sale

Guest Innovations
WellnessLiving

WellnessLiving

WellnessLiving Systems
Toast POS

Toast POS

Toast, Inc.
Acuity Scheduling

Acuity Scheduling

Squarespace
CAKE POS

CAKE POS

Mad Mobile

Categories

Dance Studio Supported
Massage Therapy Supported
Order Management Supported
Payment Processing Supported
Point of Sale Supported
Project Management Supported
Scheduling Supported
Task Management Supported
Team Communication Supported
Waitlist Supported
Waiver Supported
Yoga Studio Supported

Categories

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Not Supported
Waitlist Status Tracking Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Supported
Inventory Management Supported
Marketing Management Supported
Order Management Supported
Point of Sale (POS) Supported
Project Management Supported
Purchasing Supported
Scheduling Supported
Time & Expense Tracking Supported
Training Management Supported
Vendor Management Supported

Dance Studio Features

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Not Supported
Scheduling Supported
Student Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Not Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
Practice Management Supported
SOAP Notes Not Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Not Supported
Email Marketing Supported
Event Management Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Project Management Features

Agile Methodologies Not Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Not Supported
Customizable Templates Not Supported
Gantt Charts Not Supported
Idea Management Supported
Kanban Board Not Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Not Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Not Supported

Waiver Features

Customizable Templates Supported
Data Export Supported
Online Signing Supported
QR Codes Not Supported
Searchable Database Supported
Status Tracking Supported
Waiver Kiosk Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Appointment Scheduling Features

Appointment Reminders Not Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Not Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Not Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported

Food Service Management Features

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Supported
Menu Planning Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Supported
Purchasing Not Supported
Recipe Management Not Supported
Schools Supported
Tray Tracking Not Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Supported
Inventory Management Not Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant Marketing Features

Advertising Management Not Supported
CRM Supported
Customer Data Platform Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Loyalty Management Not Supported
Marketing Automation Not Supported
Menu Management Supported
Online Ordering Supported
Personalization Not Supported
Promotion Management Not Supported
SMS Marketing Supported
Social Media Management Supported
Website Builder Not Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Not Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Integrations

7shifts Not Supported
Bevager Not Supported
Caviar Not Supported
Choice QR Not Supported
Craftable Not Supported
Flipdish Not Supported
Google Analytics Supported
HotSchedules Not Supported
Incentivio Not Supported
Loman.ai Not Supported
Mailchimp Supported
Order with Google Not Supported
POSaBIT Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Online Not Supported
Restaurant365 Not Supported
Shogo Not Supported
Tenzo Not Supported

Integrations

7shifts Supported
Bevager Supported
Caviar Supported
Choice QR Supported
Craftable Supported
Flipdish Supported
Google Analytics Not Supported
HotSchedules Supported
Incentivio Supported
Loman.ai Supported
Mailchimp Not Supported
Order with Google Supported
POSaBIT Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Supported
Restaurant365 Supported
Shogo Supported
Tenzo Supported
Claim HelmBot and update features and information
Claim HelmBot and update features and information
Claim SpotOn and update features and information
Claim SpotOn and update features and information