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About
Easy and powerful platform to automate service routines and manage orders effectively in your repair shop. Make more time to grow your business. Create your own customer base with the history of all tickets and purchases. Take notes of important information and send notifications. Assign employees to tickets. Set statuses, add services and products to tickets and accept payment. Print the invoices. Control all expenses and income. Know exactly how much money you earn. All new features and updates are available for free. Unlike other apps, we don't have premium or cheap plans with a lot of restrictions. HelloClient has no user or ticket limits. You don't need to pay extra for every new user you add. You only pay for the number of your locations. Even if you are overdue, all your data will be saved and always available only to you. All levels of protection and regular backups are on our side.
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About
A fully customizable customer support software and helpdesk solution with all the necessary tools to provide exceptional customer support while earning customers smiles. Trakdesk is a company born out of necessity. We felt that the current market for customer support software had become stagnant - we were completely disillusioned with what was available. Not only was the software available sluggish and outdated, it also had very limited user features and an unfriendly UI. Due to this restricted nature, customer service agents were having to utilize a number of different applications to do one job. This is both frustrating for the agent and for the customer. Ultimately, the customer is left feeling disenchanted about the company they were dealing with. Ticket management in any ticketing system is extremely important.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Computer Repair Shop solution for businesses
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Audience
Help Desk solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$9 per location per month
Free Version
Free Trial
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Pricing
$11.99 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHelloClient
Founded: 2017
United Kingdom
helloclient.io
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Company InformationTrakdesk
Founded: 2016
United States
Trakdesk.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Repair Shop Features
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
No info available.
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Integrations
No info available.
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