HelloBox

HelloBox

PixelHub
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+

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About

Most successful business begins with a conversation. Offer the contact channels your visitors already use on a daily base. The HelloBox partners program has been created with your productivity in mind. Generate a new stream of passive income, while helping your clients to maximize their online success. Display your branding on any client widget and easily manage multiple client projects from our agency dashboard. Add social proof to boost your conversions and credibility. Visitors see the latest interactions based on your HelloBox conversation statistics. Social proof leverages psychology to get your site’s visitors to take action by showing them the actions that other visitors are taking. The focus button can optionally be displayed on contact widget and bottom contact bar.

About

Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Audience engagement on social media channel solution for companies

Audience

Live chat solution for companies wanting to create a relationship with their customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$12 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It's an okay set up for software. Doesn't seem to be super difficult to use. However I feel like it could have more features.

Cons

  • It's very basic so if you want an advanced system this isn't it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

PixelHub
Founded: 2018
Spain
gethellobox.com

Company Information

HelpCrunch
Founded: 2014
United States
helpcrunch.com

Alternatives

Alternatives

Helpy

Helpy

Helpy.io, Inc.

Categories

Live Chat Supported

Categories

CRM Supported
Help Desk Supported
Live Chat Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

HelpShelf Not Supported
InsertChat Not Supported
KonnectzIT Not Supported
Morphic Not Supported
Pabbly Connect Not Supported
Pabbly Email Marketing Not Supported
Slack Not Supported
Stackreaction Not Supported
WordPress Not Supported

Integrations

HelpShelf Supported
InsertChat Supported
KonnectzIT Supported
Morphic Supported
Pabbly Connect Supported
Pabbly Email Marketing Supported
Slack Supported
Stackreaction Supported
WordPress Supported
Claim HelloBox and update features and information
Claim HelloBox and update features and information
Claim HelpCrunch and update features and information
Claim HelpCrunch and update features and information