+
+

Related Products

  • SuperOps
    223 Ratings
    Visit Website
  • NinjaOne
    6,035 Ratings
    Visit Website
  • Addigy
    261 Ratings
    Visit Website
  • Planview AdaptiveWork
    714 Ratings
    Visit Website
  • Kantata
    2,277 Ratings
    Visit Website
  • Auvik
    678 Ratings
    Visit Website
  • Thinfinity Workspace
    14 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,347 Ratings
    Visit Website
  • Comet Backup
    218 Ratings
    Visit Website
  • Project Insight
    122 Ratings
    Visit Website

About

Helios is an AI-native RMM and PSA platform for managed service providers. Monitoring, patching, security, remote access, Microsoft 365 and a full service desk run in one hosted platform. The difference is Helio, the AI that does the work rather than reporting it. It investigates an alert on the machine, finds the cause, writes a reversible fix and waits for your approval. When the alert clears it closes the ticket and records what changed. Every plan includes everything: Windows and third-party patching, Microsoft Defender status, Microsoft 365 health, browser-based remote access, branded client portals, generated QBRs, asset lifecycle and backup monitoring. One code-signed agent covers Windows, Windows Server, macOS and Linux. Pricing is per plan, not per technician. Launch £4 per device (5 to 25, £20 minimum), Starter £99 for 50 devices, Growth £199 for 250, Scale £399 unlimited. White-label portal on Growth and Scale. 14-day trial, no card.

About

Predikt AI is the unified platform for professional services companies to manage their business from proposal to billing and maximize revenue. Thanks to its proprietary automation and predictive capabilities, Predikt AI makes it effortless to scale your service-based business. Predikt AI allows professional service companies to manage all aspects of their business, from proposals to billing, and maximize revenue. Predikt AI's proprietary automation and prediction capabilities make it easy to scale your service business. Give resource managers the visibility needed to manage and allocate resources efficiently from the first interaction to project delivery.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.

Audience

Professional services companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Version Not Supported
Free Trial Supported

Pricing

$0
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Incredible levels of control and visibility, solid backup and security monitoring; very helpful AI throughout the platform if we’re stuck on what needs fixing and how to fix it, simple portal for non-technical staff.

Cons

  • Occasionally the detail is more than a non-technical user needs, however I understand this is geared as luck towards service providers as it is direct client consumers like ourselves.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Helios
Founded: 2024
United Kingdom
heliosmsp.io

Company Information

Predikt AI
Founded: 2024
Bulgaria
prediktai.com

Alternatives

Alternatives

Kaseya BMS

Kaseya BMS

Kaseya

Categories

AI PSA Supported
MSP Supported
RMM Supported

Categories

Professional Services Automation Features

Billing & Invoicing Not Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Not Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Not Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Not Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Supported
Document Management Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Integrations

Microsoft 365 Supported
Adobe Marketo Engage Not Supported
Anthropic Supported
Apple iOS Supported
BambooHR Not Supported
Basecamp Not Supported
HubSpot CRM Not Supported
Jira Not Supported
Mailchimp Not Supported
Microsoft Teams Not Supported
Notion Not Supported
Odoo Not Supported
SAP SuccessFactors Not Supported
Sage 200 Not Supported
Salesforce Not Supported
Smartsheet Not Supported
Teamwork CRM Not Supported
Tempo Not Supported
Workable Not Supported
monday AI work platform Not Supported

Integrations

Microsoft 365 Supported
Adobe Marketo Engage Supported
Anthropic Not Supported
Apple iOS Not Supported
BambooHR Supported
Basecamp Supported
HubSpot CRM Supported
Jira Supported
Mailchimp Supported
Microsoft Teams Supported
Notion Supported
Odoo Supported
SAP SuccessFactors Supported
Sage 200 Supported
Salesforce Supported
Smartsheet Supported
Teamwork CRM Supported
Tempo Supported
Workable Supported
monday AI work platform Supported
Claim Helios and update features and information
Claim Helios and update features and information
Claim Predikt AI and update features and information
Claim Predikt AI and update features and information