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About

Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It unifies device monitoring, self-healing automation, patch management (Windows and third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals and a full helpdesk into one hosted platform. Where most tools bolt AI on as a summary feature, Helios is built around it: AI Ops answers plain-English questions about your fleet and acts on them, predicts disk failures days ahead, and correlates alerts so one outage raises one ticket. A built-in AI Service Desk Agent triages and replies to inbound email in seconds.

About

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Everything in One Platform Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. Cross-OS Device Management Manage Windows, macOS, Linux, iOS, iPad, and Android devices. One Identity for Everything Connect users to thousands of resources with one set of secure credentials. Comprehensive Security Enforce device policies, patches, MFA, and other security and compliance measures. Automated Workflows Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.

Audience

IT teams looking for a complete Cloud Management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£99/month
Free Version
Free Trial

Pricing

$9/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Helios
Founded: 2024
United Kingdom
heliosmip.com

Company Information

JumpCloud
Founded: 2012
United States
jumpcloud.com

Alternatives

Alternatives

Auth0

Auth0

Okta
Iru

Iru

Iru (formerly Kandji)
Kaseya BMS

Kaseya BMS

Kaseya

Categories

Categories

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Authentication Features

Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On

Cloud Management Features

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Identity Management Features

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Password Management Features

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management

Policy Management Features

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Privileged Access Management Features

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

SIEM Features

Application Security
Behavioral Analytics
Compliance Reporting
Endpoint Management
File Integrity Monitoring
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring

Server Management Features

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Single Sign On Features

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

Integrations

Abstract Security
Adobe Marketo Engage
Atlar
Complyance
Ema
Google Chrome Enterprise
Keeper Security
Kindo
Knak
Liongard
Mesh
Omni HR
PrivacyPerfect
Resmo
Setyl
Shoreline
ThreatAware
Truto
Visdum
WorkOS

Integrations

Abstract Security
Adobe Marketo Engage
Atlar
Complyance
Ema
Google Chrome Enterprise
Keeper Security
Kindo
Knak
Liongard
Mesh
Omni HR
PrivacyPerfect
Resmo
Setyl
Shoreline
ThreatAware
Truto
Visdum
WorkOS
Claim Helios and update features and information
Claim Helios and update features and information
Claim JumpCloud and update features and information
Claim JumpCloud and update features and information