Heap

Heap

Contentsquare
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About

Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.

About

Broken ad tracking is the most expensive kind of bug because it produces no error. Orders keep arriving, checkout works, the storefront looks fine — and the only symptom is a number in Google Ads or Meta going quietly wrong, usually noticed weeks later once the budget is spent. StillFiring reads your public Shopify storefront the way a shopper's browser does and tells you what is actually running on it: every tracking pixel, named, plus what customer data each one is declared to collect and which ones look broken, duplicated, or running unsandboxed. The check is free, needs no account and no install, and you can run it as often as you like. Paid monitoring re-checks your store every hour and emails you the day something changes — never otherwise. Silence means everything is still running. $29/month for one store, 14 days free, billed through Shopify so it lands on your normal store invoice.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and product teams seeking to optimize customer journeys, improve conversions, and gain deeper insights into user behavior through data-driven analytics

Audience

Shopify merchants running paid ads on Google Ads or Meta, and the agencies and freelancers who manage those accounts

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$500.00/year
Free Version
Free Trial

Pricing

$29/month/store
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I enjoy Heap's ability to constantly and closely track traffic within our websites and the behavior of the users visiting them. Heap provides very useful, easy to understand and analyze data to identify and correct potential flaws or track modules that can be improved within our web pages.

Cons

  • The learning cave of this software is steep, and its configuration is not the easiest. However, it has excellent tutorials and an exceptional technical support team.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Contentsquare
Founded: 2012
France
www.heap.io

Company Information

StillFiring
Founded: 2026
stillfiring.com

Alternatives

Alternatives

Categories

Categories

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting Features

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Integrations

Black Crow AI
Canopy
Cerebra
Chameleon
DataUnlocker
Finsi
Freshpaint
Lantern
Oracle Maxymiser
Pipedream
Product Fruits
Rambox
Rippling
Scispot
Shift
Split
Stackpile
Supaboard
Transcend
Userflow

Integrations

Black Crow AI
Canopy
Cerebra
Chameleon
DataUnlocker
Finsi
Freshpaint
Lantern
Oracle Maxymiser
Pipedream
Product Fruits
Rambox
Rippling
Scispot
Shift
Split
Stackpile
Supaboard
Transcend
Userflow
Claim Heap and update features and information
Claim Heap and update features and information
Claim StillFiring and update features and information
Claim StillFiring and update features and information