Hay

Hay

Hay.chat
+
+

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About

Hay is a source-available AI customer service platform for e-commerce and SaaS teams where AI resolutions are bundled into a flat monthly fee, not charged per-resolution on top of your helpdesk. Your AI gets better, your bill stays flat. Built on the Model Context Protocol (MCP), Hay connects AI reasoning to real business system actions: processing refunds via Shopify, creating tickets in Zendesk, updating records in HubSpot, and more. The architecture separates the reasoning layer from action execution, with confidence scoring and two-stage validation on destructive operations. Playbooks are configured in plain language, not visual flow builders. Full source code is available for audit under the Hay Community Licence v1.0 (source-available, not OSI-approved open source). EU-hosted managed service. Self-hosted option available. Channels: WhatsApp, Instagram, web chat, email. Multilingual. Bundled pricing from €50/month. 30-day free trial. No credit card required.

About

Stylo is AI that tells you where to most effectively spend your time to improve the customer experience. This leads to happier customers, more productive employees, and reduced churn. At Stylo, our mission is to create a world where every customer impacting decision is made with evidence. We believe that every single interaction provides critical insights into what actions should be taken. To accomplish this, we constructed next-generation Artificial Intelligence to analyze every source of customer information — from email, support tickets, salesforce notes, and more. By knowing what your customers really think, become the customer's hero to conquer churn, close upsell, and gain efficiency like never before.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

E-commerce and SaaS companies with repetitive, transactional customer support volumes

Audience

Human support teams searching for an AI assistance solution to improve the customer experience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€50/month
30-day free trial. No credit card required.
Free Version Not Supported
Free Trial Supported

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Hay.chat
Founded: 2025
Portugal
hay.chat

Company Information

Stylo
www.askstylo.com

Alternatives

Conzent

Conzent

Conzent ApS

Alternatives

eesel AI

eesel AI

eesel.ai
Egentify

Egentify

Egentify, Inc.

Categories

Chatbot Supported

Categories

Chatbot Features

Call to Action Not Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Integrations

Zendesk Supported
HubSpot CRM Supported
Magento Supported
Shopify Supported
Stripe Supported
WhatsApp Supported
WooCommerce Supported

Integrations

Zendesk Supported
HubSpot CRM Not Supported
Magento Not Supported
Shopify Not Supported
Stripe Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Claim Hay and update features and information
Claim Hay and update features and information
Claim Stylo and update features and information
Claim Stylo and update features and information