Hello CustomerInsider Metrics
|
||||||
Related Products
|
||||||
About
The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more! Capture emotions here and now. Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action. Transform your business with real-time customer insights. If you’d like to learn more about our Smiley feedback solution and how it can work for your specific business needs, we’re here to help. HappyOrNot enhances your customer experience, uncovers issues and presents ways to fix them. Let the feedback flow in and share it across the organization and inspire service excellence. It’s one of those things that simply work. Our Success Services give you the tools and best practices to transform your organization. A successful analytics tool is fun to use and provides accurate predictions and real-time insights.
|
About
Hello Customer is the end-to-end customer feedback management platform that lets you collect, analyse and react to customer feedback in real-time. Set up customer satisfaction surveys with NPS, CSAT or CES and open feedback fields. Our AI engine ISAAC provides you with sentiment analysis and categorisation of the feedback so you can immediately see where your product or service is doing well or where you need to improve.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses in need of a solution to turn customer reactions into profitable actions
|
Audience
Middle to Large size B2C Companies
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationHappyOrNot
Finland
www.happy-or-not.com/en/
|
Company InformationInsider Metrics
Founded: 2015
Belgium
www.hellocustomer.com/en/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Customer Feedback Features
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
|
||||||
Integrations
Axis LMS
Freshdesk
Hotjar
Microsoft Dynamics 365
Salesforce
SurveyMonkey
Typeform
Usabilla
Zendesk
|
Integrations
Axis LMS
Freshdesk
Hotjar
Microsoft Dynamics 365
Salesforce
SurveyMonkey
Typeform
Usabilla
Zendesk
|
|||||
|
|
|