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About

Companies of all sizes rely on Halosight AI and NLP to power support effectiveness and analyze help desk signals. Unlock support signals while driving operational effectiveness. Spot opportunities to innovate. Customers choose Halosight to deliver positive support outcomes using untapped service cloud data. Innovation depends on doing more with data trapped in tickets and case histories. Halosight customers leverage AI and NLP to discover new opportunities. Information turns into action when agents have access to insights. Arm them with the ability to proactively solve issues instead of dealing with problems after the fact. Don't scroll through long lists of case reasons. Halosight automates case categorization to streamline routing and workflow processes using AI. Track new support signals that drive case deflection, knowledge management, and agent efficiency. Salesforce is our home, not just another integration. Delivered via the Salesforce App Exchange, installed in your instance.

About

Build, test, and optimize Generative AI applications that unlock the value of your data. Optimize LLM performance for your domain-specific use cases with our advanced retrieval augmented generation (RAG) pipelines, state-of-the-art test and evaluation platform, and our industry-leading ML expertise. We help deliver value from AI investments faster with better data by providing an end-to-end solution to manage the entire ML lifecycle. Combining cutting edge technology with operational excellence, we help teams develop the highest-quality datasets because better data leads to better AI.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises in need of a tool to protect revenue and unlock data insights to improve their services

Audience

AI application developers, Machine Learning Engineers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2,500 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Halosight
United States
www.halosight.com

Company Information

Scale AI
Founded: 2016
United States
scale.com

Alternatives

Alternatives

Quaeris

Quaeris

Quaeris, Inc.
LM-Kit.NET

LM-Kit.NET

LM-Kit

Categories

Categories

Natural Language Processing Features

Co-Reference Resolution Supported
In-Database Text Analytics Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Supported
Open Source Integrations Not Supported
Parsing Supported
Part-of-Speech Tagging Supported
Sentence Segmentation Supported
Stemming/Lemmatization Not Supported
Tokenization Not Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Not Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Not Supported
Templates Supported
Visualization Supported

Integrations

Amazon S3 Not Supported
Azure Blob Storage Not Supported
Azure Marketplace Not Supported
Claude Not Supported
Coral Not Supported
Diffgram Data Labeling Not Supported
Google Cloud Storage Not Supported
Google Docs Not Supported
OpenAI Not Supported
Pilot Not Supported
Salesforce Supported
Salesforce Agentforce Service Supported
Unremot Not Supported
Zendesk Supported

Integrations

Amazon S3 Supported
Azure Blob Storage Supported
Azure Marketplace Supported
Claude Supported
Coral Supported
Diffgram Data Labeling Supported
Google Cloud Storage Supported
Google Docs Supported
OpenAI Supported
Pilot Supported
Salesforce Not Supported
Salesforce Agentforce Service Not Supported
Unremot Supported
Zendesk Not Supported
Claim Halosight and update features and information
Claim Halosight and update features and information
Claim Scale GenAI Platform and update features and information
Claim Scale GenAI Platform and update features and information