Guestmeter vs. Yumpingo Comparison


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		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,007 Ratings Visit Website SiteMinder SiteMinder’s high-converting online hotel booking engine empowers you to maximize bookings from your hotel website and reduce dependency on third-party sales channels. Grow your direct online bookings with zero commission. Make booking easy for your guests. Simple 2-step booking process. Mobile-friendly so guests can book on all devices. Slick and modern design allows you to visually present your hotel’s offering in the best way possible. Remove manual entry and guesswork with automation. Reach, attract, and convert more guests with SiteMinder’s platform. SiteMinder’s #1 ranked Booking Engine brings demand right to your front door. Available with the world’s leading hotel commerce platform and designed from the ground up to optimise every step of the direct hotel booking experience, this is your chance to control your booking journey. 257 Ratings Visit Website Podium Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales. 2,099 Ratings Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 865 Ratings Visit Website Birdeye irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. 4,881 Ratings Visit Website Smoobu Smoobu is a vacation rental management software designed to streamline short-term rental operations. It features a Property Management System (PMS) for managing rentals centrally. The Channel Manager syncs calendars across booking sites, preventing double bookings and ensuring up-to-date availability. Smoobu's Booking Engine focuses on attracting and retaining guests by enabling users to design their own booking system, boosting direct bookings and revenue. The Guest Communication module personalizes and schedules messages to enhance guest experiences. The Website Builder creates personalized sites to reach more guests, while the Guest Guide provides detailed information. Smoobu Dynamic Pricing adjusts rates to attract bookings. With Statistics and Account Access, users can manage teams and view rental operations. Smoobu supports various property types, from apartments to boutique hotels, offering centralized bookings and performance tracking for properties of all sizes. 205 Ratings Visit Website Hostaway Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. WHAT YOU CAN DO WITH HOSTAWAY Real-time sync on calendars, pricing, and messages across all major channels (Airbnb, Vrbo, Booking.com, Google) Automate 93% of repetitive guest communication with AI Replies Increase earnings by 25%+ with Dynamic Pricing Track performance with advanced reporting and insights Self-serve Owner Portals and automated statements for professional, transparent owner reporting Create or connect your own direct booking website WHY HOSTS CHOOSE HOSTAWAY For property managers scaling from 5 to 500+ properties, Hostaway grows with you. And, for when you need assistance: Award winning 24/7 phone support, with help always a call away A comprehensive Help Center for self-service A 97%+ customer satisfaction rating Global team for multi-language coverage 1,852 Ratings Visit Website Silverware Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale. 10 Ratings Visit Website Bokun Bókun, a Tripadvisor company, is the complete booking and channel management solution for extraordinary experiences. The only booking system you’ll need to run, sell, and grow your experiences. Bókun is the how to your wow - tech built for experience operators and resellers who want to focus on guest experiences, not get lost in admin. One platform. Every tool. From booking widgets that boost direct bookings, an engine for instant online sales, a Marketplace of 2,600+ OTAs and resellers, seamless channel and inventory control, website builder, and detailed reporting. All set up to boost bookings and strip away admin headaches. ✅ Stop juggling systems. Run everything from one dashboard. Save up to 200 hours/year. ✅ Bookings sync instantly so you avoid double-bookings and admin frustration. ✅ Scale your business with 2,600+ resellers, including 70+ global OTAs, smart reporting to spot new opportunities, and flexible channel control. Claim your two week free trial (no c 738 Ratings Visit Website Toast POS Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more. 912 Ratings Visit Website
About Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.	About From your brand mission, to service execution, to customer satisfaction – manage, track, and influence the end-to-end experience of your customers to reach your business outcomes – then set more. Capture in-the-moment customer satisfaction across all digital channels with a user-friendly and mobile-optimized review process. Map real-time customer satisfaction data to business outcomes to make confident adjustments by shift or at scale. Capture robust, live insights of your brand’s operational performance across venue and brand to understand the impact on NPS and customer satisfaction and make incremental improvements to categories vital to your experience management and your bottom line. From Marketing to the GM, assign tasks, solve complaints, forward screenshots, and engage teams to close the loop on every conversation. Uncover the root cause of customer satisfaction to detect the ‘why’ behind every score.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience hotel, hostel, restaurant, guesthouse, bnb, car rental, airport transfer, cruise, tours, hospitality	Audience Restaurants, hotels, casinos, amusement parks seeking a solution to manage all their operations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49/monthly/per property Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Guestmeter Founded: 2019 Turkey www.guestmeter.com	Company Information Yumpingo United States www.yumpingo.com
Alternatives GuestRevu	Alternatives Bizrate Insights
GuestTouch	GuestXM
HotelFriend	Solutions 4 Delivery
Beds24	AreTheyHappy
KePSLA View All	Wisely View All
Categories Car Rental Customer Experience Customer Feedback Customer Satisfaction Email Marketing Hostel Management Hotel Channel Management Hotel Management Reputation Management Restaurant Management Review Management SMS Marketing SMS Survey Survey	Categories Experience Management Food Service Analytics Reputation Management Restaurant Data Analytics Review Management
Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Review Management Features Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing White Label Show More Features Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Feedback Features Alerts / Notifications Behavior Analytics Bug Reports Community Feedback Tools Live Chat Negative Feedback Management Net Promoter Score (NPS) Screenshot / Screen Capture Surveys User Testing Tools Video Feedback Visual Feedback Tools Voice of the Customer (VoC) Website Feedback Customer Satisfaction Features 360 Degree Feedback Analytics Call Reporting Complaint Monitoring Feedback Collection Survey Management Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Survey Features Custom Survey URLs Data Analysis Tools Email Marketing Mobile Survey Offline Response Collection Paper Survey Question Branching Question Library Site Intercept Survey Skip Logic Supports Audio / Images / Video
Integrations Axis LMS Chargebee Clock PMS+ Cloudbeds Mews Mosaic by MethodWorx Olo PayPal SiteMinder Stayntouch PMS Tripadvisor Vita Mojo Wufoo Zapier me&u Show More Integrations View All 12 Integrations	Integrations Axis LMS Chargebee Clock PMS+ Cloudbeds Mews Mosaic by MethodWorx Olo PayPal SiteMinder Stayntouch PMS Tripadvisor Vita Mojo Wufoo Zapier me&u Show More Integrations View All 4 Integrations
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