Related Products
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About
It is hard for any marketer to know exactly where a journey is headed. By delving into data to calculate trends and behavioral patterns, GrowthSimple can identify your most valuable customers, determine cross- and up-sell opportunities, predict lifetime customer value and more. The ability to gain insight into a customer’s future behaviors will ultimately enable marketers to begin a more informed strategy. It is hard for any marketer to know exactly where a journey is headed. By delving into data to calculate trends and behavioral patterns, GrowthSimple can identify your most valuable customers, determine cross- and up-sell opportunities, predict lifetime customer value and more. The ability to gain insight into a customer’s future behaviors will ultimately enable marketers to begin a more informed strategy. It is hard for any marketer to know exactly where a journey is headed.
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About
Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them effectively.
Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report.
Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction.
Review issues with the most impact that are brought to your attention by AI-based recommendations.
Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report.
Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard.
Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SaaS and subscription e-commerce companies searching for a platform to optimize their marketing spend
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Audience
Keatext supports businesses with large volumes of customer data (like reviews, open ended surveys, and contact center tickets) that aim to improve customer satisfaction with a data-driven approach.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$550/month
Basic plan: Starting at $599/month. For small teams researching limited reviews, surveys, support tickets, etc.
Pro plan: Starting at $999/month. For ongoing analysis and better control of your customer feedback. Enterprise plan: Custom price starting at $1650/month. For organizations seeking enterprise-grade insights and analytics.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationGrowthSimple
Founded: 2018
United States
www.growthsimple.ai/
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Company InformationKeatext
Founded: 2010
Canada
www.keatext.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Supported
For Healthcare
Supported
For Sales
Supported
Image Recognition
Not Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Not Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Experience Management Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Predictive Analytics Features
AI / Machine Learning
Supported
Benchmarking
Supported
Data Blending
Not Supported
Data Mining
Supported
Demand Forecasting
Not Supported
For Education
Not Supported
For Healthcare
Supported
Modeling & Simulation
Not Supported
Sentiment Analysis
Supported
Text Mining Features
Boolean Queries
Supported
Document Filtering
Supported
Graphical Data Presentation
Supported
Language Detection
Supported
Predictive Modeling
Supported
Sentiment Analysis
Supported
Summarization
Not Supported
Tagging
Supported
Taxonomy Classification
Supported
Text Analysis
Supported
Topic Clustering
Supported
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Integrations
Zendesk
Supported
Datadog
Supported
Dropbox
Supported
HubSpot Marketing Hub
Supported
Quickwork
Not Supported
Segment
Supported
ServiceNow
Not Supported
Splunk APM
Supported
SurveyMonkey
Not Supported
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Integrations
Zendesk
Supported
Datadog
Not Supported
Dropbox
Not Supported
HubSpot Marketing Hub
Not Supported
Quickwork
Supported
Segment
Not Supported
ServiceNow
Supported
Splunk APM
Not Supported
SurveyMonkey
Supported
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