OneViewGranicus
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Related Products
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About
In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.
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About
Open Point is the only engagement platform designed for all stakeholders, helping organizations move from input to insight to impact.
Through its community engagement, stakeholder relationship management, and advanced analytics capabilities, Open Point enables organizations to capture meaningful participation, manage stakeholder relationships, analyze feedback at scale, and maintain a clear, transparent record of engagement across the entire project lifecycle.
By connecting engagement, stakeholder communication, and data-driven insight in one platform, Open Point helps organizations deliver community and infrastructure projects with greater confidence, accountability, and trust.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Governments and public institutions requiring a tool to manage residents and service requests
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Audience
Open Point is built for local, state, and federal government agencies, transportation and transit authorities, infrastructure organizations, utilities, energy providers, planning authorities, and mining and resources companies that need a unified platform for stakeholder engagement, relationship management, compliance, and project oversight.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationGranicus
United States
granicus.com/solution/govservice/oneview/
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Company InformationOpen Point
Founded: 2005
Australia
www.openpoint.com
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Categories |
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Integrations
Social Point
Not Supported
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