Audience

Public and private sector organisations looking for a solution to manage all one-to-one engagement and communication with their stakeholders in one place.

About Tractivity

Tractivity is Europe’s leading stakeholder relationship management (SRM) software that streamlines all one-to-one engagement and communication in one place.

Widely used in both the public and private sectors, the Tractivity SRM system supports organisations worldwide in managing projects whilst building trusted relationships with communities and stakeholders.

Designed to help you work more efficiently and create impact through stakeholder engagement, Tractivity helps overcome problems such as silo working, poor engagement management, insecure data storage and fragmented data.

Tractivity gives you access to all the tools you need to create impactful communications. Run successful stakeholder engagement projects and consultations from start to finish using a single source of truth.

Pricing

Starting Price:
£9495
Pricing Details:
Annual subscription, everything included, no hidden fees.

Integrations

Ratings/Reviews - 2 User Reviews

Overall 4.5 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.0 / 5
support 5.0 / 5

Company Information

Tractivity
Founded: 1997
United Kingdom
www.tractivity.co.uk

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

Tractivity Frequently Asked Questions

Q: What kinds of users and organization types does Tractivity work with?
Q: What languages does Tractivity support in their product?
Q: What kind of support options does Tractivity offer?
Q: What other applications or services does Tractivity integrate with?
Q: What type of training does Tractivity provide?
Q: How much does Tractivity cost?
Q: What pricing for support is available for Tractivity?
Q: What pricing for training is available for Tractivity?

Tractivity Product Features

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Video Content
Churn Management
Content Syndication
Gamification
Live Chat

Employee Communication Tools

Event Calendar
File Sharing
Newsletter Management
Surveys & Feedback
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Knowledge Management

Employee Engagement

Feedback Management
Goal Management
Performance Management
Pulse Surveys
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Health & Wellness Programs

Internal Communications

Email Management
Employee Directory
Event Calendar
Newsletter Management
Survey Management
App Integration
Blogs
Chat/Messaging
Photo Gallery
Social Sharing
Telephony
Video Chat
Voice Chat

Patient Engagement

Collaboration
Mobile Access
Personal Health Record
Progress Tracking
Appointment Scheduling
Care Planning
Messaging
Patient Education
Patient Portal
Self Management

Public Relations

Campaign Management
Communications Calendar
Contact Management
Digital Asset Management
Email Distribution
Article Author Database
Auto-Update Media Lists
Clippings Management
Direct Mail Management
Press Monitoring
Press Release Builder

Stakeholder Relationship Management

Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping
Community Investment Tracking

Tractivity Additional Categories

Tractivity Verified User Reviews

Write a Review
  • A Tractivity User
    Partnerships Administrator
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A Continuous Improving Platform"

    Posted 2026-05-06

    Pros: - Outlook integration
    - Organised Platform
    - User friendly
    - Use of Templates for emails
    - Bilingual platform
    - Caters to each and every customer - bespoke
    - ability to attach emails as an activity

    Cons: - Events feature basic compared to Eventbrite - which is free to use

    Overall: Im very positive that Tractivity is a growing platform. It has only been a year of using it and there has been so many beneficial changes to the day-to-day used features.

    Read More...
  • Emma W.
    Stakeholder Engagement Officer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Probably the best SRM on the market!"

    Posted 2026-05-06

    Pros: Tractivity is an outstanding platform for managing stakeholder engagement. It brings all interactions, contacts and communications into one secure, central place, making it easy for teams to stay aligned and informed. The system is intuitive, reliable and built for organisations that need clarity, accountability and strong relationship management. Reporting is fast, data is consistent and nothing gets lost in spreadsheets or inboxes. It genuinely helps teams work smarter and deliver better outcomes.

    Cons: I haven’t really come across anything I dislike about the product. It’s more a case of learning new features as I go, which is straightforward enough. One thing that would make life even easier is the introduction of dynamic mailing lists so distribution groups stay automatically updated as contacts change. I understand this is planned for mid‑2026, so I’ll be keeping an eye out for that functionality.development for mid-2026 so I'll keep my eye out for that functionality!

    Overall: I’ve used many SRM systems over the past decade in my stakeholder engagement roles, and Tractivity is the one that consistently delivers everything we need. It handles one‑to‑one interactions, stakeholder mapping, engagement planning and offers a full suite of communication tools including newsletters, surveys and both public and closed event management, all without relying on complex integrations or extra 'paid-for' subscriptions.

    The UK‑based team are excellent to work with, and our client success manager, Luke, has been outstanding in getting everything configured properly and ensuring strong user adoption. There’s no value in a system unless people actually want to use it, and he made that happen.

    Read More...
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