Audience

Public and private sector organisations looking for a solution to manage all one-to-one engagement and communication with their stakeholders in one place.

About Tractivity

Tractivity is Europe’s leading stakeholder relationship management (SRM) software that streamlines all one-to-one engagement and communication in one place.

Widely used in both the public and private sectors, the Tractivity SRM system supports organisations worldwide in managing projects whilst building trusted relationships with communities and stakeholders.

Designed to help you work more efficiently and create impact through stakeholder engagement, Tractivity helps overcome problems such as silo working, poor engagement management, insecure data storage and fragmented data.

Tractivity gives you access to all the tools you need to create impactful communications. Run successful stakeholder engagement projects and consultations from start to finish using a single source of truth.

Pricing

Starting Price:
£9495
Pricing Details:
Annual subscription, everything included, no hidden fees.

Integrations

Ratings/Reviews - 2 User Reviews

Overall 4.5 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.0 / 5
support 5.0 / 5

Company Information

Tractivity
Founded: 1997
United Kingdom
www.tractivity.co.uk

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

Tractivity Frequently Asked Questions

Q: What kinds of users and organization types does Tractivity work with?
Q: What languages does Tractivity support in their product?
Q: What kind of support options does Tractivity offer?
Q: What other applications or services does Tractivity integrate with?
Q: What type of training does Tractivity provide?
Q: How much does Tractivity cost?
Q: What pricing for support is available for Tractivity?
Q: What pricing for training is available for Tractivity?

Tractivity Product Features

Customer Engagement

Analytics Supported
Communication Management Supported
Community Management Supported
Feedback Collection Supported
Video Content Supported
Churn Management Not Supported
Content Syndication Not Supported
Gamification Not Supported
Live Chat Not Supported

Employee Communication Tools

Event Calendar Supported
File Sharing Supported
Newsletter Management Supported
Surveys & Feedback Supported
Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Not Supported
Knowledge Management Not Supported

Employee Engagement

Feedback Management Supported
Goal Management Supported
Performance Management Supported
Pulse Surveys Supported
Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Health & Wellness Programs Not Supported

Internal Communications

Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Supported
Survey Management Supported
App Integration Not Supported
Blogs Not Supported
Chat/Messaging Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Patient Engagement

Collaboration Supported
Mobile Access Supported
Personal Health Record Supported
Progress Tracking Supported
Appointment Scheduling Not Supported
Care Planning Not Supported
Messaging Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Self Management Not Supported

Public Relations

Campaign Management Supported
Communications Calendar Supported
Contact Management Supported
Digital Asset Management Supported
Email Distribution Supported
Article Author Database Not Supported
Auto-Update Media Lists Not Supported
Clippings Management Not Supported
Direct Mail Management Not Supported
Press Monitoring Not Supported
Press Release Builder Not Supported

Stakeholder Relationship Management

Stakeholder Assessment Supported
Stakeholder Commitments Management Supported
Stakeholder Complaint Management Supported
Stakeholder Consultation Tracking Supported
Stakeholder Engagement Supported
Stakeholder Grievance Management Supported
Stakeholder Information Management Supported
Stakeholder Issues Management Supported
Stakeholder Mapping Supported
Community Investment Tracking Not Supported

Tractivity Additional Categories

Tractivity Verified User Reviews

Write a Review
  • A Tractivity User
    Partnerships Administrator
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A Continuous Improving Platform"

    Posted 2026-05-06

    Pros: - Outlook integration
    - Organised Platform
    - User friendly
    - Use of Templates for emails
    - Bilingual platform
    - Caters to each and every customer - bespoke
    - ability to attach emails as an activity

    Cons: - Events feature basic compared to Eventbrite - which is free to use

    Overall: Im very positive that Tractivity is a growing platform. It has only been a year of using it and there has been so many beneficial changes to the day-to-day used features.

    Read More...
  • Emma W.
    Stakeholder Engagement Officer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Probably the best SRM on the market!"

    Posted 2026-05-06

    Pros: Tractivity is an outstanding platform for managing stakeholder engagement. It brings all interactions, contacts and communications into one secure, central place, making it easy for teams to stay aligned and informed. The system is intuitive, reliable and built for organisations that need clarity, accountability and strong relationship management. Reporting is fast, data is consistent and nothing gets lost in spreadsheets or inboxes. It genuinely helps teams work smarter and deliver better outcomes.

    Cons: I haven’t really come across anything I dislike about the product. It’s more a case of learning new features as I go, which is straightforward enough. One thing that would make life even easier is the introduction of dynamic mailing lists so distribution groups stay automatically updated as contacts change. I understand this is planned for mid‑2026, so I’ll be keeping an eye out for that functionality.development for mid-2026 so I'll keep my eye out for that functionality!

    Overall: I’ve used many SRM systems over the past decade in my stakeholder engagement roles, and Tractivity is the one that consistently delivers everything we need. It handles one‑to‑one interactions, stakeholder mapping, engagement planning and offers a full suite of communication tools including newsletters, surveys and both public and closed event management, all without relying on complex integrations or extra 'paid-for' subscriptions.

    The UK‑based team are excellent to work with, and our client success manager, Luke, has been outstanding in getting everything configured properly and ensuring strong user adoption. There’s no value in a system unless people actually want to use it, and he made that happen.

    Read More...
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