Audience
Public and private sector organisations looking for a solution to manage all one-to-one engagement and communication with their stakeholders in one place.
About Tractivity
Tractivity is Europe’s leading stakeholder relationship management (SRM) software that streamlines all one-to-one engagement and communication in one place.
Widely used in both the public and private sectors, the Tractivity SRM system supports organisations worldwide in managing projects whilst building trusted relationships with communities and stakeholders.
Designed to help you work more efficiently and create impact through stakeholder engagement, Tractivity helps overcome problems such as silo working, poor engagement management, insecure data storage and fragmented data.
Tractivity gives you access to all the tools you need to create impactful communications. Run successful stakeholder engagement projects and consultations from start to finish using a single source of truth.
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Tractivity Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"A Continuous Improving Platform" Posted 2026-05-06
Pros: - Outlook integration
- Organised Platform
- User friendly
- Use of Templates for emails
- Bilingual platform
- Caters to each and every customer - bespoke
- ability to attach emails as an activityCons: - Events feature basic compared to Eventbrite - which is free to use
Overall: Im very positive that Tractivity is a growing platform. It has only been a year of using it and there has been so many beneficial changes to the day-to-day used features.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Probably the best SRM on the market!" Posted 2026-05-06
Pros: Tractivity is an outstanding platform for managing stakeholder engagement. It brings all interactions, contacts and communications into one secure, central place, making it easy for teams to stay aligned and informed. The system is intuitive, reliable and built for organisations that need clarity, accountability and strong relationship management. Reporting is fast, data is consistent and nothing gets lost in spreadsheets or inboxes. It genuinely helps teams work smarter and deliver better outcomes.
Cons: I haven’t really come across anything I dislike about the product. It’s more a case of learning new features as I go, which is straightforward enough. One thing that would make life even easier is the introduction of dynamic mailing lists so distribution groups stay automatically updated as contacts change. I understand this is planned for mid‑2026, so I’ll be keeping an eye out for that functionality.development for mid-2026 so I'll keep my eye out for that functionality!
Overall: I’ve used many SRM systems over the past decade in my stakeholder engagement roles, and Tractivity is the one that consistently delivers everything we need. It handles one‑to‑one interactions, stakeholder mapping, engagement planning and offers a full suite of communication tools including newsletters, surveys and both public and closed event management, all without relying on complex integrations or extra 'paid-for' subscriptions.
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The UK‑based team are excellent to work with, and our client success manager, Luke, has been outstanding in getting everything configured properly and ensuring strong user adoption. There’s no value in a system unless people actually want to use it, and he made that happen.
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