OneView

OneView

Granicus
NovoGov

NovoGov

Novo Solutions
+
+

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About

In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.

About

NovoGov is configurable work order and asset management software built for cities, townships, and counties. It brings the core jobs of local government into one cloud system: work orders, infrastructure and municipal asset management, preventive maintenance, code enforcement, permitting and licensing, inspections, solid waste, and citizen service requests. Each module lets you track exactly the information your department needs and attach photos or documents to any record. Field crews work entirely from a phone or tablet, updating jobs, scanning barcodes, and capturing GPS and photos on site. Built-in GIS mapping integrates with Esri ArcGIS so assets and work tie back to their location, and teams capture labor, parts, and FEMA or grant costs for clean reporting. An online portal lets residents log and follow their own requests. Consistent screens across modules and a library of video tutorials and user guides shorten the learning curve. Founded in 1999, Novo Solutions serves US publ

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Governments and public institutions requiring a tool to manage residents and service requests

Audience

Government Agencies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Granicus
United States
granicus.com/solution/govservice/oneview/

Company Information

Novo Solutions
Founded: 1999
United States
novosolutions.com

Alternatives

Alternatives

Brightly Asset Essentials

Brightly Asset Essentials

Brightly (formerly Dude Solutions)
Q Ware CMMS

Q Ware CMMS

C&S Companies, Q Ware Group
eWorkOrders CMMS

eWorkOrders CMMS

Information Professionals, Inc.
HxGN EAM

HxGN EAM

Hexagon AB

Categories

Categories

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Maintenance Management Features

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal Features

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works Features

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

ArcGIS
ArcGIS CityEngine

Integrations

ArcGIS
ArcGIS CityEngine
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